We responded to a Samsung washer repair call in North Canton, OH, where the homeowner was getting a 5E error code and the washer wasn’t draining. After troubleshooting from the manual with no luck, they called us for professional diagnosis. The Problem The customer reported a code 5E with the washer not draining. They had … Read more
We received a service call in North Canton for a Samsung refrigerator with an ice maker that quit working. The customer had attempted to fix the problem by melting ice with a hair dryer, which unfortunately caused additional damage to the ice maker components. The Problem The customer reported that their ice maker quit working. … Read more
We responded to a service call in Minerva, OH for an Admiral refrigerator with temperature control issues. The bottom drawer was freezing food while the top shelf was only reaching 52°. Our diagnosis revealed a failed fresh food evaporator fan, which is a common issue with these models. The Problem The customer reported that the … Read more
A Uline under counter refrigerator in Canton, OH stopped working completely. The homeowner reported nothing was functioning on the unit. Our diagnosis revealed a failed cold control that needed replacement. The Problem The customer called because nothing was working on their Uline model 29f under counter refrigerator. The unit had no cooling, no compressor operation, … Read more
We received a service call in Louisville, OH for a Frigidaire washer with wash cycle issues. The customer reported that the wash cycle keeps stopping. After evaluation, the customer decided to replace the machine rather than proceed with repairs. The Problem The customer contacted us because their Frigidaire washer’s wash cycle keeps stopping. This intermittent … Read more
A Frigidaire dryer in Minerva was acting erratically — it wouldn’t shut off and would only dry on the 15-minute timer setting while a set of lights kept blinking. We found the control board had failed and was sending incorrect signals throughout the system. The Problem The customer reported their dryer was hard to describe … Read more
A GE dryer in Canton wasn’t heating, leaving a homeowner with wet clothes and no way to finish laundry. Our technician Samuel found the issue was with the timer knob assembly, which needed to be replaced and reconnected in a new location to restore proper operation. The Problem The customer reported that the dryer doesn’t … Read more
A Canton homeowner called when their washer wouldn’t operate after washing a comforter. Our diagnostic revealed the machine was actually working correctly, though we discovered evidence of oil seepage from the transmission that could cause future problems. The Problem The customer reported their washer won’t operate after washing a comforter. This type of symptom often … Read more
We responded to an E09 error on an Admiral dishwasher in Louisville, OH. After diagnosing the unit, we found the pump and heater assembly had failed. The customer chose to replace the dishwasher rather than proceed with the repair. The Problem The customer contacted us about an E09 error displaying on their Admiral dishwasher. The … Read more
A commercial laundry facility on North Chapel Street in Louisville called about multiple washer and dryer issues — units not starting, intermittent heat problems, and water leaking from a soap dispenser. Our inspection revealed everything from loose wiring to socks jamming the drainage system. The Problem The customer reported dryer 13 wouldn’t start, washer 45 … Read more