A Samsung refrigerator in Tallmadge stopped making ice after a power outage. The ice maker quit working, with sounds like water trying to get to it but no ice cubes being made. We found the ice maker assembly had failed and needed replacement. The Problem The customer reported their Samsung refrigerator’s ice maker quit working. … Read more
A Samsung refrigerator in Atwater wasn’t cooling properly, staying at 58 degrees instead of proper refrigeration temperature. The issue traced back to a plugged defrost drain in the fridge compartment that required clearing, plus a damaged evaporator cover that needed replacement. The Problem The customer reported their refrigerator was not cool enough and wouldn’t go … Read more
A Kenmore dishwasher in Minerva wasn’t starting its cycle, with the clean light just blinking. Our diagnosis revealed a control board failure on this older model where replacement parts are no longer available. The Problem The customer reported their dishwasher won’t start cycle and the clean light just blinks. This blinking pattern typically indicates an … Read more
We responded to a service call in Minerva for an Admiral dryer that was spinning but not heating. After checking the dryer thoroughly, we discovered the issue wasn’t with the appliance at all — a faulty circuit breaker in the mobile home was cutting power to the heating element. The Problem The customer reported their … Read more
A Salem homeowner called about their Whirlpool dryer that wasn’t working properly after running for over an hour without drying clothes. Our diagnosis revealed this was actually normal operation for a heat pump dryer model. The Problem The customer reported their dryer in Salem was still not working properly after running it for over an … Read more
A JennAir refrigerator on Filomena Drive in Louisville, OH had a freezer that wasn’t staying cold while the refrigerator compartment maintained proper temperature. Our diagnosis revealed a failed start relay preventing the compressor from cycling properly. The Problem The customer reported that the freezer was not working and not staying cold. The refrigerator section seemed … Read more
We responded to a service call in Uniontown, OH for a Frigidaire refrigerator and dishwasher experiencing multiple issues. The customer reported that the temperature of refrigerator will not go down, and water will not go down in dishwasher. Our diagnosis revealed a failed defrost thermostat on the refrigerator and a potential turbidity sensor issue with … Read more
A Canton homeowner contacted us when their Whirlpool washer wouldn’t complete a wash cycle, no matter what setting they used. The RTW4516FW1 was displaying error code F8E1 – NO FILL, LONG FILL, which led us to discover a simple but critical installation issue. The Problem The customer had just moved into the home and found … Read more
A Whirlpool dishwasher in North Canton was leaking out the bottom front. Our diagnosis revealed the lower spray arm was split and spraying water directly at the door, causing the leak. The Problem The customer reported their dishwasher was leaking out the bottom front. Water was pooling on the kitchen floor after each wash cycle. … Read more
A Samsung washer in Canton wasn’t unlocking at the end of its wash cycles, leaving clothes trapped inside. Our diagnosis revealed a main control board failure — a critical component that manages the washer’s lock and unlock sequences. The Problem The washer doesn’t unlock at the end of the cycle. This left the homeowner unable … Read more