A Samsung dryer in North Canton wouldn’t turn on when the customer pressed the start button. Our technician Samuel Willhite diagnosed a failed motor — the same unit we’d serviced last summer for idler pulley and support roller issues. The Problem The customer reported their Samsung dryer won’t turn on. No response when attempting to … Read more
We responded to a service call in North Benton, Ohio for an Amana refrigerator with an ice maker not making ice. Upon inspection, we found the ice maker assembly had broken and was no longer cycling around. The Problem The customer reported their Amana refrigerator’s ice maker not making ice. The unit had completely stopped … Read more
We serviced a Maytag dryer in Canton, OH that was spinning but not heating. The customer reported the dryer spins but does not heat, and our diagnosis revealed failed gas coil packs that needed replacement along with a worn belt. The Problem The customer called because their dryer spins but does not heat. The drum … Read more
A customer in Minerva called with a GE gas oven that wouldn’t light. The ignitor had failed, leaving the oven unable to start the gas burner cycle. The Problem The customer reported that their oven won’t light. When they tried to use the oven, nothing happened — no ignition, no flame. Diagnosis We found the … Read more
A Whirlpool washer in Malvern was displaying E01 and E09 error codes, with the manual indicating a water pump problem. Our diagnostic revealed a plugged screen in the washer that was causing the pump errors. The Problem The customer reported E01 and E09 error codes appearing on their Whirlpool washer. According to the manual, these … Read more
We serviced an Admiral washer in Carrollton, OH that was filling and then immediately draining again. The customer couldn’t get through a wash cycle because the water would just drain right back out after filling. The Problem The washer would fill with water but then immediately drain again. This prevented any washing from taking place … Read more
A Samsung dryer in Carrollton, OH needed a new belt, tensioner pulley, and drum idler pulleys replaced with parts the customer had already purchased. The customer was out of state and needed the repair completed urgently. We discovered the belt previously used was a Frigidaire dryer belt and definitely too long. The Problem The customer … Read more
A Maytag washer at 101 Murray Avenue in Minerva, OH was leaking out of the bottom. Our diagnosis revealed a failed transmission assembly — a relatively common issue with these washers where the tub seal fails and water damages the bearings. The Problem The customer reported their Maytag washer was leaking out of the bottom. … Read more
We received a call from a customer in Minerva, OH about their Admiral washer that runs sporadically. After diagnosis, we found the transmission had failed and the power cord was faulty — two critical components that explain the intermittent operation. The Problem The customer reported their washer runs sporadically. The unit was approximately 3 years … Read more
A GE refrigerator in Massillon was making loud noise, with the customer suspecting a compressor issue covered under home warranty. Our technician found the real culprit was a fresh food fan that had been previously replaced incorrectly, causing the noise and requiring proper reinstallation. The Problem The customer reported loud noise coming from their GE … Read more