A Salem, OH customer called because their Admiral refrigerator’s water and ice cube maker don’t work. Our diagnosis found the water filter needed replacement to restore proper water flow to both dispensers. The Problem The customer reported that water and ice cube maker don’t work on their Admiral FGUS2642LF2 refrigerator. Neither the water dispenser nor … Read more
A Samsung dryer in Salem, OH wasn’t getting hot, leaving clothes damp after full cycles. We found the heating element had failed completely and replaced it with a new assembly to restore proper heat output. The Problem The customer reported their dryer is not getting hot, clothes damp. The unit would run through cycles normally … Read more
A customer in Massillon called about two appliances acting up — their Admiral dishwasher wasn’t completing wash cycles and had standing water, while their refrigerator had no water or ice and was getting warm. What we found were two separate issues that required different solutions. The Problem The dishwasher would start but wouldn’t wash a … Read more
A Whirlpool refrigerator in Massillon, OH wasn’t staying cold. This was actually our second visit to this WRT519SZDW00 — the defrost drain had plugged again, causing light frost buildup in the freezer compartment. The Problem The customer called because their refrigerator was not staying cold. This was a repeat issue we’d seen before on this … Read more
A customer in Homeworth called about their KitchenAid dishwasher with a top rack problem. The wheels broke off the rack, making it impossible to slide in and out properly. We replaced the rack adjuster kit to restore full functionality. The Problem The customer reported that on the top rack, the wheels broke off so they … Read more
A Samsung refrigerator in Massillon was having issues with freezer water vibration and temperature problems in both the refrigerator and freezer compartments. The homeowner couldn’t get the user interface to respond, which was complicating the troubleshooting process. The Problem The customer reported freezer water vibration temperature on ref, and freezer. The control panel wasn’t responding … Read more
We received a service call for a Whirlpool washer in Massillon that the customer reported doesn’t spin a lot of times and makes knocking noise when switching cycles. Upon arrival, our technician was unable to replicate the problem and found no error codes during testing. The Problem The customer reported that the washer doesn’t spin … Read more
A Samsung refrigerator in Malvern was making noise from the fan hitting something and the ice maker had quit working. We found ice buildup at the top of the evaporator and in the fan area blocking normal operation. The Problem The customer reported noise from the fan hitting something and the ice maker had quit … Read more
A Whirlpool dishwasher in Malvern, OH would not drain, leaving standing water in the bottom of the tub. We found an obstructed drain that was preventing proper water evacuation. The Problem The customer reported their dishwasher will not drain. Standing water remained in the dishwasher after cycles completed. Diagnosis We found an obstructed dishwasher drain … Read more
A Samsung dryer in Mineral City wasn’t heating while clothes tumbled, leaving loads damp after full cycles. Our diagnosis revealed a blown thermal cutoff that had shut down the heating system to protect against overheating. The Problem The customer reported that their dryer doesn’t heat while clothes tumble, suspecting the heating unit. The drum was … Read more