A tenant at an apartment complex in Canton, OH reported that $20.00 had been taken from their laundry card, but the washer appeared to be out of order. Our investigation revealed the machine was actually functioning normally — someone had simply removed their clothes before the cycle finished. The Problem Both the washers and dryers … Read more
A tenant in Canton called about their GE refrigerator having temperature control issues. The freezer was freezing too much while the fridge compartment wasn’t cooling properly. When we arrived, we found the appliance was actually functioning correctly despite the complaint. The Problem The customer reported that the freezer was freezing too much and the fridge … Read more
We responded to a service call in Massillon for a Samsung dryer that was not heating up and drying clothing efficiently. The customer had tried to clean out the lint trap as best as they could, but the problem persisted. Our diagnosis revealed a failed heating element that needed replacement. The Problem The customer reported … Read more
A Samsung refrigerator in Louisville, OH had an ice maker that would not work. Our technician found multiple issues requiring a complete ice maker replacement and additional repairs to restore proper operation. The Problem The customer reported that their Samsung refrigerator’s ice maker will not work. The unit was not producing ice despite appearing to … Read more
A Canton, OH homeowner called about their GE refrigerator not cooling properly, running at 50 degrees instead of the proper temperature. When we arrived, we found the fridge evaporator was frosted up, but the underlying issue went deeper than a simple defrost cycle. The Problem The customer reported their refrigerator was not cooling properly and … Read more
A Whirlpool upright freezer in Canton, OH wasn’t cooling properly and had its alarm sounding constantly. The homeowner reported that stuff was kind of frozen, but not as it should be. We found a failed defrost heater causing the cooling issues. The Problem The customer called because their upright freezer was not cooling well and … Read more
We serviced a Kenmore oven in North Canton that was beeping and flashing F1. The control board had failed and needed replacement to restore normal operation. The Problem The customer reported their oven was beeping and flashing F1 and needed repair. This F1 error code indicates a control board malfunction that prevents the oven from … Read more
We recently serviced a Whirlpool dryer in Massillon that was making very loud noise during operation. The homeowner reported the drum was marking very loud noise, which led us to discover multiple issues affecting the dryer’s performance. The Problem The customer called because their Whirlpool dryer drum was making very loud noise. This type of … Read more
A Maytag dryer in Canton, OH was running but wouldn’t turn the drum. We found the drive belt had failed, leaving the motor spinning without transferring power to rotate the clothes drum. The Problem The customer reported that it runs but wont turn the drum. The motor would start and operate normally, but the drum … Read more
A GE dishwasher in Homeworth was powering off sporadically during cycles. Our technician diagnosed and resolved the intermittent power issue without requiring replacement parts. The Problem The customer reported that their GE dishwasher powers off sporadically. The unit would start normally but shut down unexpectedly during wash cycles. Diagnosis Our technician identified the source of … Read more