A Canton homeowner called about ice buildup in their LG refrigerator’s freezer compartment. After inspection, we found the defrost drain was plugged, causing water to freeze instead of draining properly. The Problem The customer reported ice in freezer. This typically happens when the automatic defrost cycle can’t drain properly, causing meltwater to refreeze in unwanted … Read more
We responded to a service call in Diamond, OH for an LG electric range that had a convection fan issue. The fan was making a very loud noise for a few weeks and then stopped running completely. Our diagnosis found a failed convection fan motor that needed replacement. The Problem The customer reported that the … Read more
A customer in Fairlawn called about their LG oven that would not go up to higher temperatures and kept going back to 325. Our diagnosis revealed a failed relay board that wasn’t sending power to the bake element. The Problem The oven would not go up to higher temperatures and would go back to 325. … Read more
We received a call about an LG washer on Ashbrook Avenue in Louisville that powers on but won’t start wash cycle. When we arrived, the machine was running when I was there, but our diagnosis revealed deeper control system issues. The Problem The customer reported their LG WT7100CW washer powers on but won’t start wash … Read more
A customer in North Jackson called about their LG washer with broken springs or shocks holding the drum up. When we arrived, we discovered the frame on the washer cabinet was broken — a more serious structural issue than initially suspected. The Problem The customer reported that the springs or shocks that hold the drum … Read more
A customer in Alliance called about their LG washer that had the cold hose spraying out the back when trying to connect. When we arrived, we discovered the washer wouldn’t start, which prevented us from seeing where it was leaking. The Problem The customer reported that the cold hose sprays out the back when trying … Read more
A customer in Alliance called about their LG washer only delivering hot water instead of cold. What looked like a major repair turned out to be a simple plumbing mix-up that we sorted out in minutes. The Problem The customer reported they weren’t getting cold water to wash with and were only getting hot water … Read more
A customer in Malvern, OH returned from their winter away to find their LG refrigerator icemaker no longer producing ice. While they were away from Lake Mohawk for the winter with their water off, they unfortunately did not turn the icemaker off, and when they returned it no longer produced ice despite humming sounds. The … Read more
A customer in North Canton called about their LG washer that doesn’t run through the cycle and stops at spin. Our diagnosis revealed a failed drain pump, but given the repair cost and machine age, the customer opted to replace the unit instead. The Problem The washer doesn’t run through the cycle, stops at spin. … Read more
A customer in Canton, OH called about their LG washer displaying a UE error code. Our diagnosis revealed the main control board had failed and needed replacement to restore normal operation. The Problem The customer reported their LG washer was showing a UE error code. This error typically indicates an unbalanced load issue, but when … Read more