A Samsung front-load washer in Carrollton was leaking water on the floor when running. The customer noticed the rubber seal around the door was damaged. Our inspection confirmed the door boot assembly needed replacement. The Problem The customer reported leaking water on the floor when the washer was running. They had already identified that the … Read more
A Samsung refrigerator on Hillwood Street Southeast in Magnolia wasn’t keeping food cold enough, with both the refrigerator and freezer sections running but not maintaining proper temperatures. Our diagnostic revealed a sealed system failure that would not be economically viable to repair. The Problem The customer reported their refrigerator and freezer were cooling, but not … Read more
A Samsung refrigerator on Apache Trail in Malvern, OH needed its copper line to the ice machine repaired. The homeowner called when their ice maker wasn’t getting proper water flow. We found the original copper supply line had developed multiple kinks that were restricting water delivery. The Problem The customer reported they needed the copper … Read more
A Samsung washer on Mc Dowell Ave in Minerva, OH stopped spinning during the rinse cycle. The homeowner called when their clothes were sitting in standing water. We found the drain pump had failed completely. The Problem The customer reported their Samsung washer stopped spinning during rinse cycle. Water wasn’t draining out, leaving clothes soaked … Read more
A Samsung front load washer in Hartville, OH wasn’t spinning correctly and appeared to have a loose drum. The customer could see the drum wasn’t spinning smoothly and suspected it was out of balance, though it wasn’t actually unbalanced. Our diagnosis revealed a broken spider/drum support assembly. The Problem The customer reported that their Samsung … Read more
A Samsung washer in Canton was throwing 4C and 0C error codes despite being only 4½ years old. The customer mentioned the unit had given trouble on and off since new. We found a clogged pressure tube causing the false water level readings. The Problem The washer kept giving 4C or 0C codes and had … Read more
A Louisville homeowner called about their Samsung dryer, believing the belt was broken. When we arrived at the Filomena Drive address, we discovered the motor had failed and was not starting — a more serious issue than the suspected belt problem. The Problem The customer reported they believed the belt was broken on their Samsung … Read more
A Samsung dryer in Uniontown, OH wasn’t heating up at all, leaving clothes wet after full cycles. Our diagnosis revealed a failed heating element that had stopped producing warm air entirely. The Problem The customer reported that their dryer was not heating up at all. After running a full cycle cloths are not drying due … Read more
A Samsung French door refrigerator on Roslyn Avenue Southwest in Canton had stopped dispensing ice and water completely. The homeowner called us when both the ice machine and water machine quit working. Our diagnosis revealed a plumbing issue rather than an appliance problem. The Problem The customer reported that their refrigerator’s ice machine and water … Read more
A Samsung side-by-side refrigerator repair in Canton brought us to Greenfield Avenue SW for a persistent water leak issue. Every couple of days, water was coming from the freezer compartment and running onto the floor. Our diagnosis revealed a blocked defrost drain system that needed immediate attention. The Problem The customer reported that every couple … Read more