A Samsung dryer on Weston Place Avenue Northwest in North Canton wasn’t starting reliably and had developed a burned belt smell. The drum hadn’t been turning until manually rotated a few times, and this was a repeat issue from a previous service call months earlier. The Problem The customer reported that the drum hasn’t been … Read more
A Samsung washer in North Canton was displaying a DC code and continually shutting down when becoming unbalanced. Our diagnosis revealed one physically damaged suspension rod, but the repair costs made replacement the better option. The Problem The washer continually shuts down when becoming unbalanced. DC code appears on the display throughout the wash cycle. … Read more
A Samsung dryer in Alliance wasn’t heating, leaving the homeowner with wet clothes and no way to finish laundry. When we took apart the unit and checked the element and thermostats, everything tested good and the dryer was heating properly again. The Problem The customer reported their Samsung dryer was not heating. This is a … Read more
We received a service call in Canton for a Samsung dishwasher that would only fill up with water and never advance to the cleaning cycle. The customer was getting an error message about too much water and suspected a bad sensor. When we arrived, the machine was actually washing at the time of service. The … Read more
A Samsung dryer on Saint Leger Avenue Northeast in Canton, OH was running but wouldn’t heat up. Our diagnostic testing revealed the heater element had failed completely, leaving clothes tumbling but staying damp. The Problem The customer reported their Samsung dryer won’t heat up but runs well otherwise. The drum was turning, the controls responded … Read more
A Samsung dryer in Louisville was running but producing no heat. Our diagnosis revealed a burnt out heating element that needed replacement along with the associated thermostats. The Problem The customer reported their Samsung STEAM dryer runs but has no heat. The drum would tumble and the cycle would complete, but clothes came out damp … Read more
A Samsung refrigerator on Cleveland Avenue SW in Canton wasn’t keeping food frozen, and the freezer fan was running constantly with excessive noise. Our diagnosis revealed ice buildup blocking the freezer fan — a common issue that creates both cooling problems and loud operation. The Problem The customer reported their freezer not cooling properly. The … Read more
A Samsung dryer in Canton wasn’t working at all when we arrived on Belden Avenue SE. The homeowner reported it simply doesn’t work. Our diagnosis revealed two failed components that commonly plague Samsung dryers within their first few years of service. The Problem The customer called because their Samsung dryer doesn’t work. No heat, no … Read more
A Samsung washer in Canton was leaking lots of water. The pressure sensor line had come off of the back of the tub and water was pouring out of it. The Problem The customer contacted us about their Samsung washer leaking lots of water. This wasn’t a minor drip — significant amounts of water were … Read more
A Samsung refrigerator at a home on Fox Avenue Northeast in Minerva, OH wasn’t keeping food cold. The homeowner reported that both the refrigerator and freezer compartments had stopped cooling entirely. Our diagnosis revealed a failed compressor — the heart of the cooling system. The Problem The customer contacted us because their refrigerator and freezer … Read more