A Samsung dishwasher on W Riddle Ave in Ravenna, OH was showing heavy and auto flashing error codes. Our diagnosis revealed a control board failure that cannot be repaired due to parts availability. The Problem The customer reported heavy and auto flashing on their Samsung dishwasher. These error codes typically indicate sensor or control issues … Read more
A Samsung dryer at a Hartville home had been making a thud, thud noise while tumbling and eventually stopped starting altogether. The homeowner noted this wasn’t the same squealing sound they’d heard before when rollers were replaced. Our diagnosis revealed a seized support wheel that had locked up on its shaft. The Problem The customer … Read more
A Samsung refrigerator on Cheyenne Trail in Malvern, OH had an ice maker that froze solid previously and was manually thawed by the customer. The ice maker now calls for ice but will not dump, indicating a possible failed ice maker motor or module. The Problem The customer reported that their ice maker froze solid … Read more
A Samsung electric range in Mechanicstown, OH had both right side burners that stopped working at the same time. Our diagnosis revealed a bad connection in the plug for the burners, requiring harness replacement to restore full cooking functionality. The Problem Both right side burners do not work. They stopped working at the same time. … Read more
We recently serviced a Samsung dryer on Blossomwood Circle in Canton, OH. The customer reported their dryer does not produce heat and doesn’t give an error code either. Our diagnosis revealed a failed thermal fuse that had taken out the heating element. The Problem The Samsung dryer was running but not producing any heat. What … Read more
A Samsung refrigerator in Akron was developing frost on the back wall inside the upper refrigerator compartment. Our inspection revealed a frozen evaporator that needed both parts replacement and system clearing to restore proper operation. The Problem The customer reported frost forming on the back wall inside the upper refrigerator. This type of frost buildup … Read more
We returned to a customer on E 12th St in Alliance, OH for a follow-up on their Samsung dryer that was still making intermittent sounds. What seemed like a complex mechanical issue turned out to be three loose plastic access plugs rattling underneath the unit. The Problem The customer reported that the dryer was still … Read more
A Samsung refrigerator on Stratavon Drive Northwest in North Canton was making squeaking sounds from a recently installed fan. The customer sent us a video showing the issue with the new fan that was already squeaking. The Problem The refrigerator fan that is new is squeaking. The customer provided a video demonstrating the noise issue … Read more
We responded to a dryer repair call on Gate House Street Northeast in Canton, OH. The customer reported their Samsung dryer was not heating. Our diagnosis revealed a failed heating element that would require replacement. The Problem The customer contacted us because their Samsung dryer was not heating. The unit would run through its cycles … Read more
Heavy and Smart Auto lights were flashing due to an obstruction in the case brake water level sensor. Clearing the sensor and sump hose restored normal operation.