A Kenmore washer in Uniontown was not draining properly, with the customer finding water on the floor around the washing machine after just moving into the house. After testing it through several cycles, we determined the issue wasn’t with the washer itself but with the home’s drain system. The Problem The customer had just moved … Read more
We responded to a service call in Canton, OH for a Kenmore washer and dryer combo with multiple issues. The customer reported the dryer takes too long to dry, the washer is stuck in cycle, and the coin mechanism is jammed. What we found was simpler than expected — the washer just needed to be … Read more
We received a call from Canton about an LG washer with an agitator that broke off. When we arrived, we found the grooved/flanged bolt had failed, but the damage went deeper than expected. The Problem The customer reported that the agitator broke off during a wash cycle. The grooved/flanged bolt that secures the agitator had … Read more
We received a call from a Canton homeowner whose Maytag Neptune washer fills with water but does not drain or spin. The customer had just received the machine from a friend and discovered it wasn’t working properly. Our diagnosis revealed a severely clogged drain system. The Problem The customer reported that their washer fills with … Read more
A Samsung washer at a home on West Carol Street in Alliance wasn’t spinning or draining water. When we opened the drain filter, we found a sock completely blocking the drainage system. The Problem The customer reported that their Samsung front-load washer will not spin or it isn’t draining the water. Water was remaining in … Read more
A Whirlpool washer in East Canton wasn’t switching into spin cycle after rinse and would go back to wash then stop. The customer could manually select “drain & spin” mode and it would work fine. We found a stored error code for long fill or no fill caused by a partially obstructed cold water screen. … Read more
We responded to a call in Minerva, OH for a GE washer that started out not spinning out good and now makes really loud squeaky noise. What we found was a transmission that had failed completely and was leaking oil onto the belt. The Problem The customer reported that their washer started out not spinning … Read more
A Whirlpool washer in Minerva was making excessive noise during the spin cycle. Our diagnosis revealed worn bearings and shaft that needed replacement to restore quiet operation. The Problem The customer reported noise during spin cycle. This type of noise typically indicates bearing failure, which can worsen quickly if left unaddressed. Diagnosis Our inspection confirmed … Read more
A Fisher & Paykel washer in Massillon wasn’t draining or spinning, leaving clothes soaked at the end of every cycle. Our diagnosis revealed a failed drain pump and blown fuse — both critical components for the spin and drain functions. The Problem The customer reported their Fisher & Paykel washer won’t drain or spin. Water … Read more
A North Canton customer called us about a Kenmore washer where the agitator was broken and needed replacement. What started as a loose screw became a bigger problem when a friend tried to superglue it back, causing it to twist off entirely. Our diagnosis revealed much more serious underlying damage. The Problem The agitator was … Read more