A Salem homeowner called about their Whirlpool dryer that wasn’t working properly after running for over an hour without drying clothes. Our diagnosis revealed this was actually normal operation for a heat pump dryer model. The Problem The customer reported their dryer in Salem was still not working properly after running it for over an … Read more
A Canton homeowner contacted us when their Whirlpool washer wouldn’t complete a wash cycle, no matter what setting they used. The RTW4516FW1 was displaying error code F8E1 – NO FILL, LONG FILL, which led us to discover a simple but critical installation issue. The Problem The customer had just moved into the home and found … Read more
We responded to a Samsung washer repair call in North Canton, OH, where the homeowner was getting a 5E error code and the washer wasn’t draining. After troubleshooting from the manual with no luck, they called us for professional diagnosis. The Problem The customer reported a code 5E with the washer not draining. They had … Read more
A Samsung washer in Canton wasn’t unlocking at the end of its wash cycles, leaving clothes trapped inside. Our diagnosis revealed a main control board failure — a critical component that manages the washer’s lock and unlock sequences. The Problem The washer doesn’t unlock at the end of the cycle. This left the homeowner unable … Read more
A Canton homeowner called when their washer wouldn’t operate after washing a comforter. Our diagnostic revealed the machine was actually working correctly, though we discovered evidence of oil seepage from the transmission that could cause future problems. The Problem The customer reported their washer won’t operate after washing a comforter. This type of symptom often … Read more
We received a service call in Louisville, OH for a Frigidaire washer with wash cycle issues. The customer reported that the wash cycle keeps stopping. After evaluation, the customer decided to replace the machine rather than proceed with repairs. The Problem The customer contacted us because their Frigidaire washer’s wash cycle keeps stopping. This intermittent … Read more
A Magic Chef washer in Carrollton was overflowing due to a damaged pressure sensor hose. The hose had been eaten by mice, causing the water level sensor to malfunction and allow the tub to overfill. The Problem The customer reported that their washer would overflow. Upon inspection, we discovered the hose leading to the pressure … Read more
A GE washer in Sherrodsville wasn’t cycling properly, so we headed out to diagnose the issue. What we found was a combination of a dirty cold water screen and a transmission leaking oil. The Problem The customer reported their GE washer was not cycling properly. The machine wasn’t completing its wash cycles as expected. Diagnosis … Read more
A Whirlpool washer in Bolivar was causing serious problems for the homeowner. The load was always out of balance and the washer would walk across the floor making loud banging noises. When we opened it up, we found the spin basket hub and wash plate had failed. The Problem The customer reported that their washer … Read more
We received a call from a Salem, OH homeowner who had attempted to replace shock absorbers on their Maytag washer but couldn’t get the top off. What started as a straightforward repair became a more complex diagnostic challenge involving suspension components and error codes. The Problem The customer reported: “I have new shock absorbers, i … Read more