We responded to a service call in North Canton for an LG washer that was leaking water out of the bottom with no noise. Upon inspection, we discovered the top of the washer had rusted out and the bleach dispenser would not stay on. The Problem The customer reported their LG washer was leaking water … Read more
A customer in Canton called about their LG washer leaking after moving. The washer was damaged during transport, and we found the door had been knocked out of alignment during the move. The Problem The customer reported the washer was leaking after moving. The unit had been transported by New Roots Moving, who wrapped it … Read more
A Kenmore washer on Strausser Street Northwest in North Canton wasn’t draining and the drain pump sounded terrible. When we opened it up, we found the impeller had completely broken off the drain pump assembly. The Problem The customer called because their washer will not drain. They also reported that the drain pump sounds terrible … Read more
We responded to a service call in Minerva, OH for a Kenmore washer that was leaking water. Our technician found a small leak on the door boot during the inspection. The Problem The customer reported their Kenmore washer was leaking water. Water leaks can cause significant damage to flooring and surrounding areas if not addressed … Read more
We serviced an Admiral washer in Massillon that wouldn’t complete cycles and displayed error code E48. The machine would start and then stop for no reason, sometimes before clothes got wet and other times when they were soaking wet but the spin cycle wouldn’t run. Our diagnosis revealed a failed door lock assembly causing the … Read more
We recently completed a washer repair on Woodlawn Avenue NW in Canton, OH. The customer’s brother reported that the Kenmore washer makes a noise, bounces and sometimes shuts off during the cycle, with multiple people confirming it wasn’t due to an unbalanced load. Our diagnosis revealed failed transmission and suspension components. The Problem According to … Read more
A customer in Alliance called about their LG washer that stopped mid cycle, with water lying in the bottom of the machine. The washer wouldn’t restart or run a spin cycle. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The customer reported their washer stopped mid cycle, with water lying in … Read more
A Whirlpool washer in Alliance was making loud knocking noise during cycles and was extremely loud during spin and drain. Our diagnosis revealed failed bearings — a common failure point that creates unmistakable noise when the drum assembly loses proper support. The Problem The customer reported that their washer was making loud knocking noise during … Read more
We got a call from Alliance, OH about an LG washer that was not draining and no longer working. When we arrived at the West State Street location, our diagnosis confirmed the drain pump had failed completely. The Problem The customer reported their washer was not draining and no longer working. The unit would run … Read more
We serviced a Kenmore washer in Canton, OH where the agitator was not moving and there was a bad spot on the selector dial. Our diagnosis revealed failed agitator dogs and a defective timer that needed replacement. The Problem The customer reported that the agitator is not moving and bad spot on selector dial. The … Read more