A customer in Alliance called about their KitchenAid dishwasher after a cutting board fell into it during a cycle. The bottom heating element appeared burned through from the melted plastic, but our inspection revealed the damage was only surface-level. The Problem The homeowner reported that their dishwasher’s element in bottom is burned through after a … Read more
We got a call from Alliance about an Admiral refrigerator that had a loud humming noise Friday to Saturday and then stopped, opened Sunday morning and was not cooling. When we arrived, we found the refrigerator was not powering on the compressor or the fans at all. The Problem The customer reported their refrigerator had … Read more
A customer on Western Avenue in Alliance called about their Amana dryer that would start up, run about 20 seconds, and cut off. When we arrived for diagnosis, we found the dryer motor had failed and was no longer available for replacement. The Problem The dryer would start up and run for approximately 20 seconds … Read more
A Whirlpool chest freezer in Alliance, OH was icing up in the freezer compartment. The customer thought the door seal needed replacement, but we found the issue was actually a door alignment problem that could be fixed with a simple adjustment. The Problem The customer reported icing up in freezer and initially suspected the door … Read more
A Frigidaire refrigerator in Alliance, OH wasn’t cooling properly in the refrigerator compartment while the freezer worked fine. The customer reported temps out at 60 degrees and had to throw food out. Our diagnosis revealed a failed evaporator fan motor that we had replaced under warranty several months earlier. The Problem The customer called because … Read more
We received a call from Alliance, OH about a Frigidaire refrigerator with an ice maker that was broken and jamming with ice. When we arrived at the Lynnpark Street home, we found the ice maker assembly had failed completely and needed replacement. The Problem The customer reported their ice maker was broken and jammed with … Read more
We received a service call for a Samsung dryer in Alliance that still spins won’t heat up to actually dry the clothes. Our diagnosis revealed multiple components needed replacement to restore proper heating and drum operation. The Problem The customer reported their Samsung dryer still spins won’t heat up to actually dry the clothes. The … Read more
A customer in Alliance contacted us about their Maytag side by side refrigerator with broken freezer shelf brackets. The brackets that hold up at least one shelf were no longer supporting the shelves properly. Unfortunately, after checking our parts sources, we found that replacement shelf brackets for this model are not available. The Problem The … Read more
A Whirlpool oven on Knox-School Road in Alliance needed a new front door seal. The existing gasket had failed, compromising the oven’s ability to maintain proper temperature and seal during operation. The Problem The customer reported an issue with the front door seal on their Whirlpool oven. A damaged or worn door gasket affects the … Read more
A Whirlpool oven in Alliance, OH was experiencing multiple control issues after a power outage during new electric meter installation. The heating elements would shut off after just a minute or two, the fan wouldn’t turn off, and the unit couldn’t reach temperature despite the control panel functions working normally. The Problem After power outage … Read more