A Canton homeowner called about their Kenmore refrigerator not cooling enough. When we arrived at the Glenmont Road NW location, we found the bi-metal defrost thermostat had failed, causing the evaporator coils to freeze over and preventing proper cooling. The Problem The customer reported that their refrigerator was not cooling enough. This is a common … Read more
A Canton homeowner called about their Whirlpool refrigerator not cooling properly, with the top of freezer warm but bottom still cold, and ice buildup visible under the evaporator area. Our diagnosis revealed a simple but easily overlooked issue that was blocking proper airflow throughout the unit. The Problem The customer reported their refrigerator not cooling … Read more
A Canton homeowner called about their Admiral oven that wouldn’t heat despite the controls appearing to work normally. We found a failed bake element that needed replacement to restore proper heating. The Problem The customer reported that their oven controls seem to work, but the oven doesn’t heat. The unit appeared to respond to temperature … Read more
A Canton homeowner scheduled preventative maintenance on their LG washer and dryer. Our technician cleaned out the coin trap on the washer and disassembled the dryer to check its condition — finding very little lint buildup and a heat element in excellent condition. The Problem This wasn’t a breakdown call — the customer requested preventative … Read more
We received a service call in Canton for a Tappan range and dishwasher with multiple issues. The customer reported a back burner not working on the stove and a leaking hose on the dishwasher. Our diagnosis revealed different outcomes for each appliance. The Problem The customer contacted us about two separate issues: a back burner … Read more
A Canton homeowner called us when their Admiral washer started making a terrible scraping sound during the wash cycle. They couldn’t remove the front panel to investigate the noise themselves. What we found was a simple but important installation issue. The Problem When the washer gets to the “wash” cycle it starts to make a … Read more
We received a service call in Canton for a Samsung dishwasher that would only fill up with water and never advance to the cleaning cycle. The customer was getting an error message about too much water and suspected a bad sensor. When we arrived, the machine was actually washing at the time of service. The … Read more
A Whirlpool washer in Canton, OH was knocking and not spinning right. Our diagnosis revealed a failing motor — but at $200 for the replacement part alone, we recommended the customer replace this aging unit instead of repairing it. The Problem The customer reported their washer was knocking and not spinning right. These symptoms typically … Read more
A Canton homeowner contacted us about a leaky front loading washer that wasn’t draining properly. The Whirlpool WFW86HEBW1 had developed a leak at the front door area, with buildup affecting the seal and drainage system. The Problem The customer reported a leaky front loading washer, specifying it wasn’t the hoses. They mentioned the machine had … Read more
A Samsung dryer on Saint Leger Avenue Northeast in Canton, OH was running but wouldn’t heat up. Our diagnostic testing revealed the heater element had failed completely, leaving clothes tumbling but staying damp. The Problem The customer reported their Samsung dryer won’t heat up but runs well otherwise. The drum was turning, the controls responded … Read more