We serviced a Samsung refrigerator on Poplar Avenue in Canton, OH where the freezer worked fine but the refrigerator compartment wouldn’t get cold enough. The customer reported temperatures fluctuating between 42-45 degrees despite being set to 34, with food staying notably lukewarm. Our diagnosis revealed a bent defrost heat strip that had moved out of … Read more
A Canton, OH homeowner called about their LG washer not catching to spin out last cycle, leaving clothes still wet and at times not even washed. Our diagnosis revealed the hub in the agitator was stripped, preventing proper agitation and spin cycles. The Problem The customer reported their LG washer was not catching to spin … Read more
A Samsung dishwasher in Canton, OH was displaying error code SE or 5E and eventually stopped running mid-cycle. We found the sump and drain line needed cleaning to restore proper operation. The Problem The customer reported getting error code SE or 5E each time the dishwasher ran. Initially, the entire cycle would still run even … Read more
We got a call from a customer in Canton whose Thor range was having temperature accuracy issues. The oven temp was inaccurate, making consistent cooking results difficult. After testing and calibration, we had it running perfectly again. The Problem The customer reported that their oven temp was inaccurate. This is a common issue that can … Read more
A Canton homeowner called about water from their ice maker leaking into the freezer on their Whirlpool refrigerator. When we arrived, we found the icemaker was operating correctly, but there was a glaze of frost in the freezer — typically a sign that a door has been left cracked open. The Problem The customer reported … Read more
A Canton, OH homeowner called when their Whirlpool dishwasher front door wouldn’t close properly. The unit would run fine but the door simply wouldn’t latch shut, suggesting it might be off the track. The Problem The customer reported that the dishwasher front door will not close and might be off the track. The unit would … Read more
We returned to a GE washer on Auburn Avenue Southeast in Canton, OH that we’d repaired a couple months earlier. The customer reported it was fine and quiet until yesterday, then became very very loud and doesn’t sound right when spinning. Our diagnosis revealed a more serious underlying issue than the original repair could address. … Read more
A Kenmore dishwasher on 32nd Street NW in Canton was making a funny noise after starting the wash cycle and beginning to flow water. Our diagnosis revealed the wash pump needed replacement, but the customer decided to consider purchasing a new unit instead. The Problem When starting the wash cycle, it begin to flow water … Read more
A Canton homeowner called when their Maytag refrigerator was warm and things were thawing in the freezer. We found the evaporator fan had failed, preventing proper air circulation between compartments. The Problem The customer reported their refrigerator was warm and things were thawing in the freezer. This combination of symptoms typically points to an air … Read more
A Canton homeowner called about their Whirlpool washer that would not completely finish a cycle before stopping, with water staying in the machine that wouldn’t rinse and drain. They had already removed a small kids sock from the pump. Our testing revealed no issues with the wash and spin functions, but we ended up replacing … Read more