Samuel was on a service call on Swallen Ave in Louisville, OH for a GE front-load washer showing signs of a motor problem. The motor bearings had failed and were causing noise during operation. After replacing the motor, the machine was back in working order. The Problem Washing machine issue — possible motor problem; 10-year … Read more
Samuel was on a service call in Alliance, OH for a GE washer that had stopped draining water. He found the drain pump receiving power but failing to move water, replaced the pump, and got the machine running again. The Problem Not draining water. The Repair Found drain pump nonfunctional. It had 120 V to … Read more
Samuel was on a service call in Canton, OH where a GE washer was leaking water at the drain pump filter. The culprit turned out to be a damaged O-ring on the filter, and a replacement part is already on the way to the customer. The Problem Leaking water fromFilter after removing to clean The … Read more
A GE top-load washer on Turnbury Street in Alliance, OH was throwing loads off balance, refusing to spin out, and failing to fill to the selected Deep Fill level. Samuel Willhite traced the root cause to a drain hose seated too deep in the standpipe, confirmed the siphoning fault through active diagnostic codes, and resolved … Read more
A Canton, OH household had a GE washer/dryer combo unit producing a persistent ringing noise that troubleshooting hadn’t cleared up. Samuel diagnosed failing motor bearings and replaced the motor under GE’s 10-year motor warranty, getting the unit back in working order at no parts cost to the customer. The Problem GE washer/dryer combo unit making … Read more
On a service call to East Reno Drive in Louisville, OH, Samuel found a GE front-load washer leaving standing water after every cycle. The customer had already cleaned the filter with no blockage found. After diagnosing a failed load-side command output on the main control board, Samuel replaced the board and confirmed full drain function … Read more
Samuel was out on a service call in Strasburg, OH for a GE washer that wouldn’t spin or agitate and was making a loud noise. The diagnostic pointed to a shifter failure, and after replacing the shifter and belt, the unit passed both spin and agitate tests. The Problem ** GE WARRANTY DISPATCH **Auth: SA-4031435Serial: … Read more
A GE top-load washer on 2nd St SE in Canton, OH was refusing to run, with the lid lock doing nothing but clicking. Samuel diagnosed a lid lock that wasn’t sensing the lid as closed, replaced the assembly, and had the machine back in working order on the same visit. The Problem Lid lock just … Read more
Samuel was on a service call in Paris, OH for a GE combination washer-dryer (model PFQ97HSPVDS) that wasn’t drying. After clearing a stuck lint screen, cleaning the evaporator coils, and resolving an active out-of-balance error, the unit passed auto test mode and returned to normal operation. The Problem ** SERVICEPOWER SCHEDULED JOB **Auth: SA-3864239Serial: MA320588Model: … Read more
Samuel answered a service call in Massillon, OH for a GE washer that was showing a door locked error code and would not start. A previous technician had already visited without resolving the issue, and the customer had replaced the door lock themselves with no improvement. Samuel replaced the main board and the door lock … Read more