A Kenmore dryer in Malvern, OH wasn’t responding when the customer pushed the start button. The unit appeared completely dead with no response to any controls. After inspection, we found the door switch had failed, preventing the dryer from receiving the signal that the door was properly closed. The Problem The customer reported that their … Read more
A Whirlpool dryer in Malvern, OH was agitating but wouldn’t spin all the water out of clothes. Our diagnosis revealed a failed wash plate that needed replacement to restore proper spin function. The Problem The customer reported that their Whirlpool dryer would agitate but it won’t spin all the water out of clothes. This left … Read more
A customer in Malvern, OH called about their GE washer making a grinding noise when the tub rotated after installation. Our diagnosis revealed a failed seal that had leaked water onto the motor, requiring significant parts and labor that made replacement the better option. The Problem The customer reported that their GE washer made a … Read more
A customer in Malvern called about their Whirlpool refrigerator that had completely stopped cooling. The compressor wasn’t running at all, leaving both compartments at room temperature. Testing the electrical circuit revealed a failed start relay that was preventing the compressor from engaging. The Problem The refrigerator wasn’t maintaining temperature in either the fresh food or … Read more