We responded to a service call in Massillon, OH for an Amana refrigerator that was not cooling. Our diagnosis revealed a failed thermostat that needed replacement to restore proper temperature control. The Problem The customer reported their Amana refrigerator was not cooling. This is a clear sign that the temperature control system had failed, preventing … Read more
A Samsung refrigerator in Massillon was freezing up and the ice maker stopped working. The customer had unplugged it, which worked for a little while, but it started freezing up again. We found multiple issues causing the problems and completed repairs over two service visits. The Problem The customer reported their fridge was freezing up … Read more
A Massillon customer called with multiple appliance issues: the dishwasher top rack was broken and needed a new track, the washer was loud and leaking from bottom with large loads, and the fridge had a broken shelf bracket with a non-working dispenser. What started as a multi-appliance service call ended up requiring two visits to … Read more
A Frigidaire refrigerator at 508 Hinderer Avenue Southwest in Massillon wasn’t cooling properly while the freezer remained cool. Our diagnosis revealed a failed freezer evaporator fan motor that was preventing proper air circulation throughout the unit. The Problem The customer reported that their fridge was not cooling while the freezer was cool. This combination of … Read more
A customer in Massillon called about their LG front-load washer after the front door seal came off during a cycle. They thought it was just a warped seal issue, but our diagnosis revealed the real culprit was a broken suspension system that caused the entire tub to drop. The Problem The customer reported that the … Read more
A Samsung refrigerator in Massillon was making a grinding noise and no longer producing ice. We found the ice maker was shut off at the display and the ice route was frosted up, with the ice bucket not quite clipped in right causing the grinding noise. The Problem The customer reported their Samsung refrigerator ice … Read more
A Frigidaire dishwasher on Lynch Street SW in Massillon was leaking water during the fillup cycle. Our inspection revealed the wash pump seal had failed, allowing water to escape during operation. The Problem The customer reported water leaking during fillup cycle. This type of leak typically occurs when internal seals deteriorate, allowing water to escape … Read more
A GE refrigerator on Beatty Street Northwest in Massillon was losing cold intermittently, forcing the homeowner to unplug it repeatedly or wait for complete defrost cycles. We found the freezer evaporator fan motor had quit, preventing cold air circulation and causing frost buildup on the evaporator. The Problem The customer reported that cold in the … Read more
A Fisher & Paykel washer in Massillon wasn’t draining or spinning, leaving clothes soaked at the end of every cycle. Our diagnosis revealed a failed drain pump and blown fuse — both critical components for the spin and drain functions. The Problem The customer reported their Fisher & Paykel washer won’t drain or spin. Water … Read more
A Frigidaire dishwasher in Massillon was turning on but would not complete a cycle. The unit displayed error codes I30 (Aqua control) and If0 (Water level problem), pointing to a water management issue that needed immediate attention. The Problem The customer reported that their dishwasher turns on but will not complete a cycle. The unit … Read more