A Whirlpool dryer in Massillon wasn’t producing any heat, though everything else seemed to work fine. Our diagnostic revealed failed heating components that needed replacement to restore proper drying function. The Problem The customer reported no heat from their Whirlpool dryer. Everything else seemed to work fine — the drum turned, the controls responded, and … Read more
A customer in Massillon called about their GE refrigerator — the freezer was working but fridge was not. They had tried defrosting the unit as advised, which temporarily restored function, but were told it would need repaired for either a defrost issue or drain issue. The Problem The refrigerator’s freezer compartment was maintaining proper temperature, … Read more
A customer in Massillon called about their LG dryer that would not start. When we arrived at the Queen Anne Drive Northwest location, we found the unit completely unresponsive despite having power. The Problem The customer reported their dryer would not start. No matter what settings they tried, the unit remained completely dead with no … Read more
A KitchenAid double oven range on Lauren Avenue in Massillon wasn’t heating in either oven compartment, though the stovetop burners worked fine. Samuel Willhite found both bake igniters had failed and needed replacement. The Problem The customer reported that neither of the ovens work, though the stove works but not the ovens. This is a … Read more
A Samsung refrigerator in Massillon was leaking water and collecting at the bottom under the tray again. The customer noted it appeared to be running fine for a while but the leak must have been really gradual. We found a plugged defrost drain causing water to accumulate under the CoolSelect Pantry Drawer. The Problem The … Read more
A customer in Massillon called about their Admiral oven that wouldn’t light. When we arrived at the Sinclair Street address, we found the oven ignitor had failed completely, preventing any gas ignition. The Problem The customer reported that their oven doesn’t light. This is a common issue with gas ovens when the ignitor weakens over … Read more
A Frigidaire dryer in Massillon was getting too hot and melting clothes. Our diagnosis revealed failed temperature control components that were allowing the dryer to overheat beyond safe operating limits. The Problem The customer reported that the dryer is getting too hot and melting clothes. This is a serious safety issue that indicates the temperature … Read more
A GE dryer in Massillon, OH couldn’t run because the knob to select cycle fell off and couldn’t get back on to select what heating cycle. We found that a small piece of “knob shaft” broke off, preventing the cycle selection knob from staying in place. The Problem The customer reported that the knob to … Read more
A customer in Massillon called about their LG refrigerator that kept shutting off, requiring them to reset the circuit breaker each time. The fridge would work for a while then shut off again, and they’d looked up an error code suggesting it could be the ice maker fan. The Problem The fridge keeps shutting off … Read more
A Kenmore refrigerator in Massillon wasn’t keeping the refrigerator compartment cold enough, running at 52 degrees when it should have been much colder. The freezer seemed fine, but the main compartment temperature had been climbing over several days. We found the issue was a failed motor fan assembly in the freezer compartment. The Problem The … Read more