A Samsung dryer in Massillon wasn’t starting despite having power. The drum wouldn’t turn when the customer tried to run a cycle. Our diagnosis revealed two separate issues preventing normal operation. The Problem The customer reported that the power comes on, but the dryer does not start and the drum doesn’t turn. The unit appeared … Read more
After a self-clean cycle, the upper oven stopped heating while the lower oven still worked. Replacing the failed high-limit thermostat restored normal preheat in about 10 minutes.
A GE refrigerator in Massillon had a water dispenser that stopped working in the door, but ice dispenser still working. Our diagnosis revealed multiple issues that would require extensive repairs to properly resolve. The Problem The customer reported that their water dispenser stopped working in the door, but ice dispenser still working. The refrigerator was … Read more
A customer in Massillon called about their Kenmore Coldspot refrigerator’s ice bin release that was broken. The spacesaver door ice bin needed to be removed and replaced with a new bin and crusher assembly. The Problem The spacesaver door ice bin release was broken on this Kenmore Coldspot refrigerator. The customer needed the broken old … Read more
Noisy operation traced to worn idler pulley and support roller. Replaced pulley and one roller and cleaned lint to restore smooth, quiet drying.
This Whirlpool dryer wasn’t drying due to a failed timer causing intermittent heat. Replacing the timer restored consistent heat and normal drying.
We received a service call in Massillon, OH for an LG front-load washer with water leaking out the bottom. Upon inspection, we found the cold water valve had cracked and was dripping inside the unit. The Problem The customer reported water leaking out the bottom of their LG washer. Water was pooling beneath the unit … Read more
A Maytag dryer in Massillon wouldn’t start when the customer pressed the button. Our diagnosis revealed multiple failed heating system components that prevented normal operation. The Problem The customer reported that their dryer would not start. When they attempted to begin a cycle, the unit remained completely unresponsive. Diagnosis Testing revealed failures in multiple heating … Read more
We responded to a service call in Massillon for a GE refrigerator where the oven doesn’t get hot when she turns dial to bake. The customer reported it only works when put on broil which doesn’t fully cook certain recipes because broil toasts the top. The Problem The customer called because the oven doesn’t get … Read more
A Samsung refrigerator in Massillon required a freezer door replacement after it was dented by a service company. The customer contacted us once their insurance provider approved the repair, and we scheduled the work to restore their RT21M6213SR/AA to proper condition. The Problem The freezer door was dented by a service company, creating a small … Read more