A Maytag dryer in Massillon wasn’t responding to the start button despite powering on normally. The unit would beep when you push start but does nothing else, with everything working except it just won’t start up when pushing start. Our diagnosis revealed a faulty door switch preventing the cycle from beginning. The Problem The customer … Read more
A Massillon homeowner called about their Maytag washer leaking water on the floor. Even after unplugging the washer, water was still running, forcing them to shut off the water supply. We found a faulty water valve that needed replacement. The Problem Water was leaking on the floor around this Maytag washer. The customer unplugged the … Read more
A GE range on Perry Drive NW in Massillon was turning on but not reaching proper temperature, with inconsistent baking and occasional shutdowns. Our diagnosis revealed a weak igniter that wasn’t drawing enough current to properly open the gas valve. The Problem The customer reported that their oven turns on but does not reach or … Read more
We received a service call on Perry Drive NW in Massillon for a Jenn-Air range that needed to be checked out. The customer wasn’t sure what the specific issue was, so we performed a complete diagnostic to identify any problems. The Problem The customer contacted us because they weren’t sure what was wrong with their … Read more
A customer in Massillon called about their LG dryer that takes a long time to heat. During our inspection, we discovered the dryer vent was obstructed and the unit had an undersized 3-inch vent instead of the required 4-inch vent. The Problem The customer reported their LG dryer takes a long time to heat. Poor … Read more
A homeowner in Massillon called about their Whirlpool dryer that will not turn on. The unit began needing to be restarted 3-4 times to dry a load and now will not start at all, despite being only 1.5 years old. The Problem The customer reported their dryer will not turn on. It began needing to … Read more
We responded to a service call in Massillon, OH for an Amana refrigerator that was not cooling. Our diagnosis revealed a failed thermostat that needed replacement to restore proper temperature control. The Problem The customer reported their Amana refrigerator was not cooling. This is a clear sign that the temperature control system had failed, preventing … Read more
A Samsung refrigerator in Massillon was freezing up and the ice maker stopped working. The customer had unplugged it, which worked for a little while, but it started freezing up again. We found multiple issues causing the problems and completed repairs over two service visits. The Problem The customer reported their fridge was freezing up … Read more
A Massillon customer called with multiple appliance issues: the dishwasher top rack was broken and needed a new track, the washer was loud and leaking from bottom with large loads, and the fridge had a broken shelf bracket with a non-working dispenser. What started as a multi-appliance service call ended up requiring two visits to … Read more
A Frigidaire refrigerator at 508 Hinderer Avenue Southwest in Massillon wasn’t cooling properly while the freezer remained cool. Our diagnosis revealed a failed freezer evaporator fan motor that was preventing proper air circulation throughout the unit. The Problem The customer reported that their fridge was not cooling while the freezer was cool. This combination of … Read more