A customer in Massillon called about their LG front-load washer after the front door seal came off during a cycle. They thought it was just a warped seal issue, but our diagnosis revealed the real culprit was a broken suspension system that caused the entire tub to drop. The Problem The customer reported that the … Read more
A Samsung dishwasher in Massillon, OH was making a grinding sound and just started with leak code. Our diagnosis revealed the main water pump has failed, requiring sump assembly replacement. The Problem The customer reported their Samsung DW80K5050US was making a grinding sound. The unit also just started displaying a leak code, indicating multiple system … Read more
A Samsung refrigerator in Massillon was making a grinding noise and no longer producing ice. We found the ice maker was shut off at the display and the ice route was frosted up, with the ice bucket not quite clipped in right causing the grinding noise. The Problem The customer reported their Samsung refrigerator ice … Read more
We responded to a service call in Massillon, OH for a Maytag washer showing an LF error code in the middle of wash cycles and refusing to drain. Our diagnosis revealed the washer needs a water valve replacement. The Problem The customer reported getting an error code LF in the middle of wash and then … Read more
A Frigidaire dishwasher on Lynch Street SW in Massillon was leaking water during the fillup cycle. Our inspection revealed the wash pump seal had failed, allowing water to escape during operation. The Problem The customer reported water leaking during fillup cycle. This type of leak typically occurs when internal seals deteriorate, allowing water to escape … Read more
We responded to a service call in Massillon for a KitchenAid dishwasher that was leaking, leaving a puddle of water. After our inspection, we identified and resolved the issue without needing replacement parts. The Problem The customer reported their KitchenAid dishwasher was leaking, leaving a puddle of water on the kitchen floor after each wash … Read more
A GE refrigerator on Beatty Street Northwest in Massillon was losing cold intermittently, forcing the homeowner to unplug it repeatedly or wait for complete defrost cycles. We found the freezer evaporator fan motor had quit, preventing cold air circulation and causing frost buildup on the evaporator. The Problem The customer reported that cold in the … Read more
A Fisher & Paykel washer in Massillon wasn’t draining or spinning, leaving clothes soaked at the end of every cycle. Our diagnosis revealed a failed drain pump and blown fuse — both critical components for the spin and drain functions. The Problem The customer reported their Fisher & Paykel washer won’t drain or spin. Water … Read more
A Frigidaire dishwasher in Massillon was turning on but would not complete a cycle. The unit displayed error codes I30 (Aqua control) and If0 (Water level problem), pointing to a water management issue that needed immediate attention. The Problem The customer reported that their dishwasher turns on but will not complete a cycle. The unit … Read more
A Whirlpool dryer in Massillon wasn’t producing any heat, though everything else seemed to work fine. Our diagnostic revealed failed heating components that needed replacement to restore proper drying function. The Problem The customer reported no heat from their Whirlpool dryer. Everything else seemed to work fine — the drum turned, the controls responded, and … Read more