We received a service call in Minerva, OH for an Amana refrigerator that wasn’t cooling well, with the customer hearing the relay clicking on and off. Our diagnosis revealed a failed compressor with locked rotor amp draw measuring 17 amps while pulling 22 amps during operation. The Problem The customer reported that their refrigerator wasn’t … Read more
A customer in Minerva called about their LG front load washer that couldn’t get the door to latch. After slamming it, the unit started making sounds like it was trying to unlatch. Our inspection revealed the bearings had failed completely — time to replace this washer. The Problem The customer couldn’t get the door to … Read more
We received a call from a customer in Minerva, OH about their Samsung refrigerator that wasn’t keeping food cold or frozen, with the freezer making a buzzing noise. Our diagnosis revealed multiple system failures that would require extensive repairs costing approximately $600, leading the customer to opt for replacement instead. The Problem The customer reported … Read more
A customer in Minerva called about their Admiral Aquasmart washer displaying “no E AP” partway through cycles. The error message was missing its top line, and the machine wouldn’t complete loads anymore. The Problem A short time into the cycle the customer got a message “no E AP” but the top line of the display … Read more
We received a service call in Minerva, OH for a Samsung refrigerator that wasn’t cooling properly. The customer suspected one of the twin cooling chambers had failed. After diagnosis, we found this was a common issue with Samsung refrigerators where the automatic defrost system cannot be extended, making repair inadvisable. The Problem The customer reported … Read more
A customer in Minerva called about their Amana refrigerator not cooling in the refrigerator compartment. We diagnosed the issue and found the cold control thermostat had failed, preventing proper temperature regulation in the fresh food section. The Problem The customer reported that their refrigerator was not cooling in the refrigerator compartment. The fresh food section … Read more
A Whirlpool dryer in Minerva wasn’t tumbling despite the motor running, leading the homeowner to suspect a belt issue. Our diagnosis confirmed the customer’s hunch — the drive belt had failed along with worn pulleys that needed replacement. The Problem The customer reported that their dryer was not tumbling (spinning), though the motor was still … Read more
A Maytag refrigerator in Minerva wasn’t making ice, and the water dispenser had stopped working too. Our diagnosis revealed the water valve was seeping and the water line had minimal flow, requiring both a new valve installation and complete water line replacement. The Problem The customer reported their refrigerator was not making ice. During our … Read more
A Whirlpool refrigerator in Minerva wasn’t keeping the freezer cold while the main compartment worked normally. We diagnosed a weak cooling system, likely caused by a refrigerant leak that would make repair uneconomical. The Problem The customer reported their fridge was working normally, but the freezer section wasn’t maintaining proper temperature. This selective cooling failure … Read more
A Whirlpool washer in Minerva had an agitator that wouldn’t spin. When we opened it up, we found the agitator was stripped and needed replacement. The Problem The customer reported that the agitator won’t spin. This left clothes poorly cleaned since the agitator provides the washing action that moves water and detergent through the load. … Read more