A customer on Southpointe Circle NE in Canton called about their Whirlpool refrigerator not cooling properly after returning from Florida. The freezer was still working fine, but the main compartment had lost its cooling power. We found the evaporator fan barely functioning and a defrost sensor completely encased in ice. The Problem The refrigerator was … Read more
A Canton homeowner called about their bottom freezer icing up and the door not closing properly. When we arrived at the 26th Street NW location, we found heavy ice buildup on the right-hand side that was preventing the door from sealing correctly. The Problem The customer reported that their bottom freezer was icing up and … Read more
A Canton homeowner contacted us about their built-in Kitchenaid refrigerator that appeared to be running continuously. They couldn’t tell if it was the cooling fan for the condenser coil or the compressor making the constant running sound. After our diagnostic visit, we determined no repair was needed. The Problem The refrigerator appears to be running … Read more
A Frigidaire all-refrigerator in Minerva, OH wasn’t cooling despite the customer’s troubleshooting efforts with another repair service. The unit was purchased in 2019, and while the compressor was getting warm and the fan was running, the refrigeration system had failed completely. The Problem Not cooling. Unit is an all-refrigerator purchased in 2019. Called another repair … Read more
Samuel recently made an in-home service visit to a customer on Johnstown Road Northeast in Dover, OH, where a Thor French Door Refrigerator, model TRF3601FD, was displaying an F5 error code along with a possible frozen ice maker and a need for a water filter replacement. During the visit, the ice maker was found to … Read more
A Canton homeowner called after their LG refrigerator stopped working following a power outage. When we arrived at the Harness Circle NE location, we found the unit completely unresponsive despite having power to the home. The Problem The customer reported their refrigerator not working after power outage. The unit had no display lights, no cooling, … Read more
A Canton homeowner called about their Bosch refrigerator’s ice dispenser not working despite the water dispenser functioning normally. After investigating this B36FD10ENS/01 model, we discovered the icemaker had been shut off and couldn’t be turned back on through normal controls. The Problem The customer reported that the ice dispenser was not working, though they had … Read more
A GE refrigerator on Inverness Road in Akron wasn’t dispensing water through the filter or making ice. When we opened up the water system, we found no water was getting through the manifold assembly that controls flow to both the filter and ice maker. The Problem The customer reported that their refrigerator’s water filter not … Read more
We got a call from North Lawrence about a Bosch refrigerator that wasn’t making ice. The customer reported the unit had stopped producing ice entirely. After diagnosing the issue, we found the display was non-responsive and resolved it with an extended power cycle. The Problem The customer contacted us because their Bosch refrigerator had no … Read more
A Samsung refrigerator on Mt Pleasant St NE in Canton, OH stopped making ice completely. The ice maker wasn’t responding at all, so we replaced the entire icemaker unit and restored full ice production. The Problem The customer reported that their refrigerator ice maker stopped making ice. The unit wasn’t cycling or responding to any … Read more