A Salem homeowner called about their Whirlpool dryer that wouldn’t power on and was showing error codes. Our diagnostic revealed an F03 error code pointing to a failed control board that needed replacement. The Problem The customer reported their dryer won’t power on and just errors out. The unit was completely unresponsive to normal operation … Read more
We returned to Salem, OH for a callback on a Whirlpool refrigerator that had previously received a circuit board replacement. The temperatures were flashing again along with the light, and it quit working just as before. What we found behind the back panel explained why the new circuit board failed too. The Problem The customer … Read more
A Salem, OH homeowner called because defrost in freezer was not working on their Frigidaire Gallery refrigerator. What looked like a defrost system failure turned out to be a simple door adjustment issue that was letting moisture into the freezer compartment. The Problem The customer reported that defrost in freezer was not working. This typically … Read more
A Kenmore washer at 318 Woodland Ave in Salem, OH was stopping at the rinse cycle. The customer suspected it was probably the circuit board, but our diagnosis revealed the actual culprit was a failed shift actuator. The Problem The washer would stop at the rinse cycle and wouldn’t complete the wash program. This left … Read more
A Whirlpool washer in Salem, OH was locked with rinse light blinking constantly. After clearing the error codes and calibrating the washer, it’s operating correctly. The Problem The customer called about their Whirlpool washer being locked with rinse light blinking constantly. The unit was completely unresponsive and couldn’t complete any wash cycles. Diagnosis The washer … Read more
A Kenmore top loader washer in Salem, OH was stopping at the rinse cycle with what appeared to be an F4E1 error code. After resetting the error codes and calibrating the washer, it’s operating correctly. The Problem The customer reported their washer stops at rinse cycle. They believed an error comes up as a F4E1. … Read more
A Magic Chef refrigerator in Salem, OH wasn’t cooling well, with some frost present on the freezer back panel even though the fan was running. Our diagnosis revealed a failed defrost thermostat that needed replacement to restore proper cooling cycles. The Problem The customer reported their Magic Chef refrigerator was not cooling well. Some frost … Read more
A Maytag dryer in Salem, OH stopped heating mid-day after successfully drying one load that morning. The unit was still spinning normally, but no heat was being produced. Our diagnosis revealed a failed heating element that needed replacement. The Problem The customer reported their dryer not heating. It was spinning normally and had dried the … Read more
A customer in Salem called about their LG washer that couldn’t get the smell out of the machine despite their cleaning efforts. They wanted the front seal replaced and cleaned to eliminate the persistent odor. We found the boot could be restored without replacement. The Problem The customer reported they wanted the front seal replaced … Read more
A Whirlpool washer in Salem was locked with rinse light blinking constantly. Our diagnosis revealed a faulty mode shifter that required replacement and system recalibration. The Problem The customer reported their Whirlpool washer was locked with rinse light blinking constantly. The machine wouldn’t advance through its cycle or respond to control inputs. Diagnosis Testing revealed … Read more