A Salem homeowner contacted us after discovering their newly repaired dishwasher was leaking and had flooded the kitchen floor area and basement ceiling area. After running a load of dishes, they noticed heavy dripping from the basement ceiling directly under the dishwasher and found the floor area waterlogged. We found the drain pump was not … Read more
A GE washer in Salem, OH had a timer knob that wouldn’t latch or catch to start the washing cycle. The main large knob on the far right would just spin in place instead of engaging the wash settings. We found the timer had simply come loose and needed to be reattached. The Problem The … Read more
A Salem homeowner called about their Maytag washer displaying an error that says kinked hose, though they checked and did not see any kinks. We also found their dryer will not heat up. Our diagnostic revealed multiple issues across both units. The Problem The customer reported their washer has an error that says kinked hose, … Read more
We diagnosed a dryer that won’t dry at a home on East 4th Street in Salem, OH. The customer reported their Amana dryer wasn’t drying clothes properly. Our inspection revealed the timer needed replacement. The Problem The customer called because their dryer won’t dry clothes effectively. The Amana unit was running through cycles but not … Read more
We responded to a service call in Salem, OH for a Kenmore dishwasher that starts to cycle then shuts off, then goes into drain mode. Our diagnosis revealed a failed user interface that was causing the unit to abort its wash cycles. The Problem The customer reported their Kenmore dishwasher starts to cycle then shuts … Read more
A customer in Salem, OH contacted us about their Frigidaire Gallery dishwasher after new laminate flooring installation. They suspected the floors had swelled due to temperature changes, reducing clearance and requiring the dishwasher legs to be adjusted down about half an inch. The Problem The customer had new laminate flooring installed in summer and believed … Read more
A Salem homeowner called about their Whirlpool dryer that wasn’t working properly after running for over an hour without drying clothes. Our diagnosis revealed this was actually normal operation for a heat pump dryer model. The Problem The customer reported their dryer in Salem was still not working properly after running it for over an … Read more
A Salem homeowner called about their Frigidaire dishwasher not draining properly. We found multiple issues blocking drainage and completed the necessary repairs to restore proper operation. The Problem The customer reported their dishwasher not draining. Water was remaining in the bottom of the unit after wash cycles completed. Diagnosis Our inspection revealed the garbage disposal … Read more
We received a call from a Salem, OH homeowner who had attempted to replace shock absorbers on their Maytag washer but couldn’t get the top off. What started as a straightforward repair became a more complex diagnostic challenge involving suspension components and error codes. The Problem The customer reported: “I have new shock absorbers, i … Read more
A Whirlpool dryer in Salem, OH was running but wouldn’t spin, leaving clothes wet after full cycles. Our technician found multiple drum support components had worn out, requiring a comprehensive repair to restore proper tumbling action. The Problem The customer reported their dryer runs but won’t spin. The unit would start and run through its … Read more