A Samsung washer in Canton, OH stopped filling with water completely. When the customer started the wash cycle, it wouldn’t draw any water into the washer. Our diagnosis revealed that both hot and cold water valves had failed due to poor water quality conditions. The Problem When the customer started the wash, it wouldn’t draw … Read more
A Samsung dryer in Atwater, OH wasn’t getting hot, leaving clothes damp after full cycles. Our diagnosis revealed a failed heating element that needed replacement along with roller maintenance. The Problem The customer reported their dryer won’t get hot. Clothes were coming out damp and cool even after running complete dry cycles. Diagnosis Testing revealed … Read more
A Samsung dryer at 233 High St NW in East Canton wasn’t producing any heat, though everything else worked fine. We found a bad heating element — a common issue with Samsung dryers that required replacing the entire heating assembly. The Problem The customer reported no heat, but everything else was working fine. The dryer … Read more
A Samsung washer on Porter Road in Atwater was displaying a 4C error and not wringing water out. Our diagnosis revealed a failed water valve that required replacement to restore proper operation. The Problem The customer reported a 4C error code appearing on their Samsung washer along with the machine not wringing water out of … Read more
A Samsung washer in Navarre, OH wouldn’t run and displayed code 3E. Our diagnosis revealed the motor and harness tested good, pointing to a control board failure that made replacement more economical than repair. The Problem The customer reported their Samsung washer won’t run and displays code 3E. The unit was completely unresponsive to cycle … Read more
A Samsung dishwasher on W Riddle Ave in Ravenna, OH was showing heavy and auto flashing error codes. Our diagnosis revealed a control board failure that cannot be repaired due to parts availability. The Problem The customer reported heavy and auto flashing on their Samsung dishwasher. These error codes typically indicate sensor or control issues … Read more
We responded to a service call on Pasadena Boulevard NW in North Canton for a Samsung washer that had completed a perm press cycle but left the lid locked with wet clothes inside. Cycles weren’t working correctly, but the customer managed to get one full cycle to finish before the lockout occurred. The Problem The … Read more
A Samsung dryer at a Hartville home had been making a thud, thud noise while tumbling and eventually stopped starting altogether. The homeowner noted this wasn’t the same squealing sound they’d heard before when rollers were replaced. Our diagnosis revealed a seized support wheel that had locked up on its shaft. The Problem The customer … Read more
A Samsung refrigerator on Cheyenne Trail in Malvern, OH had an ice maker that froze solid previously and was manually thawed by the customer. The ice maker now calls for ice but will not dump, indicating a possible failed ice maker motor or module. The Problem The customer reported that their ice maker froze solid … Read more
A Samsung electric range in Mechanicstown, OH had both right side burners that stopped working at the same time. Our diagnosis revealed a bad connection in the plug for the burners, requiring harness replacement to restore full cooking functionality. The Problem Both right side burners do not work. They stopped working at the same time. … Read more