A Samsung electric range in Mechanicstown, OH had both right side burners that stopped working at the same time. Our diagnosis revealed a bad connection in the plug for the burners, requiring harness replacement to restore full cooking functionality. The Problem Both right side burners do not work. They stopped working at the same time. … Read more
A Samsung dryer in Massillon wouldn’t power on despite having electricity at the outlet. When we arrived for the dryer repair, we discovered damage from a previous service call that had been improperly completed. The Problem The customer reported that their dryer would not power on. Power was coming from the outlet and connecting to … Read more
A Samsung top-load washer at a home on Prospect Avenue in Canton, OH wasn’t spinning out clothes properly. The unit would pump out water but leave clothes soaking wet after the spin cycle. Our inspection revealed structural damage that explained the spinning issue. The Problem The customer reported their Samsung washer was not spinning, though … Read more
We recently serviced a Samsung dryer on Blossomwood Circle in Canton, OH. The customer reported their dryer does not produce heat and doesn’t give an error code either. Our diagnosis revealed a failed thermal fuse that had taken out the heating element. The Problem The Samsung dryer was running but not producing any heat. What … Read more
A Samsung refrigerator in Akron was developing frost on the back wall inside the upper refrigerator compartment. Our inspection revealed a frozen evaporator that needed both parts replacement and system clearing to restore proper operation. The Problem The customer reported frost forming on the back wall inside the upper refrigerator. This type of frost buildup … Read more
We returned to a customer on E 12th St in Alliance, OH for a follow-up on their Samsung dryer that was still making intermittent sounds. What seemed like a complex mechanical issue turned out to be three loose plastic access plugs rattling underneath the unit. The Problem The customer reported that the dryer was still … Read more
A Samsung refrigerator on Stratavon Drive Northwest in North Canton was making squeaking sounds from a recently installed fan. The customer sent us a video showing the issue with the new fan that was already squeaking. The Problem The refrigerator fan that is new is squeaking. The customer provided a video demonstrating the noise issue … Read more
A Samsung refrigerator on Bambi Street Northwest in Canton wasn’t making ice. The customer reported their ice maker doesn’t work, and our diagnosis revealed the unit wouldn’t cycle and couldn’t enter diagnostics mode. The Problem The customer’s Samsung RF28HMELBSR/AA refrigerator had a non-functioning ice maker. The ice maker doesn’t work was the straightforward complaint we … Read more
We responded to a dryer repair call on Gate House Street Northeast in Canton, OH. The customer reported their Samsung dryer was not heating. Our diagnosis revealed a failed heating element that would require replacement. The Problem The customer contacted us because their Samsung dryer was not heating. The unit would run through its cycles … Read more
Heavy and Smart Auto lights were flashing due to an obstruction in the case brake water level sensor. Clearing the sensor and sump hose restored normal operation.