We responded to a service call on Raymond Street Northwest in Uniontown, OH for a Samsung refrigerator where the customer was unable to set freezer temp. After our diagnostic inspection, we found all systems were functioning properly. The Problem The customer reported being unable to set freezer temp on their Samsung RF28T5001SR/AA refrigerator. Diagnosis Our … Read more
A Samsung oven at a home on Ensenada Street Northeast in Hartville wasn’t reaching the set temperature. The customer reported it was maybe 50 degrees low, and when set at 375 degrees, it would beep for preheat at 325 but slowly climb to 350. The Problem The customer noticed their Samsung oven wasn’t reaching the … Read more
A Samsung washer in Canton, OH wouldn’t spin during the wash cycle. The customer reported it would turn on and fill with water, but the barrel wouldn’t turn. Our diagnosis revealed a failed drain pump that needed replacement. The Problem The customer called because their Samsung washer wouldn’t spin. It would turn on and fill … Read more
A Samsung dryer in North Canton wasn’t heating up, leaving clothes damp after full cycles. The customer had already checked the breaker with no luck. We found a failed heating element and worn idler pulley causing the no-heat condition. The Problem The dryer would turn but not produce any heat. The customer had tried resetting … Read more
A Samsung top load washer in Alliance, OH was leaking out the bottom of the washer. Our technician found a small hose loose at the back of tub — a straightforward fix that restored proper operation. The Problem The customer reported their Samsung washer was leaking out the bottom of the washer. Water pooling under … Read more
A Samsung washer in Canton, OH stopped filling with water completely. When the customer started the wash cycle, it wouldn’t draw any water into the washer. Our diagnosis revealed that both hot and cold water valves had failed due to poor water quality conditions. The Problem When the customer started the wash, it wouldn’t draw … Read more
A Samsung dryer in Atwater, OH wasn’t getting hot, leaving clothes damp after full cycles. Our diagnosis revealed a failed heating element that needed replacement along with roller maintenance. The Problem The customer reported their dryer won’t get hot. Clothes were coming out damp and cool even after running complete dry cycles. Diagnosis Testing revealed … Read more
A Samsung dryer at 233 High St NW in East Canton wasn’t producing any heat, though everything else worked fine. We found a bad heating element — a common issue with Samsung dryers that required replacing the entire heating assembly. The Problem The customer reported no heat, but everything else was working fine. The dryer … Read more
A Samsung washer on Porter Road in Atwater was displaying a 4C error and not wringing water out. Our diagnosis revealed a failed water valve that required replacement to restore proper operation. The Problem The customer reported a 4C error code appearing on their Samsung washer along with the machine not wringing water out of … Read more
A Samsung washer in Navarre, OH wouldn’t run and displayed code 3E. Our diagnosis revealed the motor and harness tested good, pointing to a control board failure that made replacement more economical than repair. The Problem The customer reported their Samsung washer won’t run and displays code 3E. The unit was completely unresponsive to cycle … Read more