A Louisville homeowner called about their Samsung dishwasher leaving liquid soap all over the front and undissolved detergent pods at the bottom. Our diagnosis revealed the bottom spray arm wasn’t moving due to a failed motor that’s no longer available for this model. The Problem The soap was not being absorbed by the dishwasher. When … Read more
A Samsung Steam dryer in Louisville wasn’t drying clothes properly. We diagnosed a failed heating element and replaced it to restore proper operation. The Problem The customer reported that their Samsung dryer won’t dry clothes. The unit would run through cycles but leave laundry damp. Diagnosis Our inspection revealed the dryer was not heating. The … Read more
A Samsung dryer in Alliance, OH was not firing up and stopping after just a few seconds of operation. Our diagnosis revealed a motor pulling high amps and shutting down, requiring a complete unit swap. The Problem The customer reported their gas dryer was not firing up and would stop running after a few seconds. … Read more
A Samsung dryer on Oregon Ave in Louisville, OH stopped working completely after developing a grinding noise when the drum turned. Our diagnosis revealed the blower wheel was packed with lint, causing major vibration that eventually led to the power failure. The Problem When the drum turns there is a grinding noise and now no … Read more
A Samsung oven in Alliance wouldn’t light for a homeowner on West Summit Street. The customer reported their oven won’t light. We found the igniter had failed and replaced it with a new part. The Problem The customer called because their oven won’t light. This is a common issue with gas ovens when the igniter … Read more
We received a call from a customer in Steubenville whose Samsung refrigerator had stopped cooling the refrigerator and freezer. When we arrived on Lexington Drive, we found a Samsung RF28HFEDTWW/AA displaying an 81C error code with clear evidence of a high-side refrigerant leak. The Problem The customer reported that their refrigerator had stopped cooling the … Read more
A Samsung front load washer in Minerva, OH wasn’t spinning properly according to the customer complaint. When we arrived for the scheduled service call, we ran the washer through its cycles but were unable to replicate the problem the customer described. The Problem The customer reported that the tub would not spin during wash cycles. … Read more
A Samsung oven in Massillon wouldn’t ignite, leaving the homeowner without a working cooking appliance. Our diagnosis revealed a failed hot surface ignitor — a common failure point on gas ovens that prevents the safety valve from opening to release gas for combustion. The Problem The customer reported that their oven will not ignite. This … Read more
A Samsung washer in Canton, OH wouldn’t drain, leaving clothes sitting in standing water. After replacing the pump, the drainage issue persisted, pointing to a deeper electrical problem with the control board. The Problem The customer reported their Samsung washer won’t drain. Water remained in the tub after wash cycles, preventing the spin cycle from … Read more
The washer displayed a Se error message and was not draining properly. Cleaning the drain filter resolved the issue.