A Frigidaire washer in Alliance, OH had a door latch issue that prevented proper operation. Our diagnostic revealed that the catch was flipped around and caused damage to the latch when it couldn’t shut all of the way, requiring replacement of the entire door lock assembly. The Problem The customer reported a door latch issue … Read more
A GE washer in Navarre wasn’t agitating during the wash cycle. The customer reported that it would fill up with water but won’t agitate. Our diagnosis revealed a failed drive motor that would need replacement. The Problem The customer contacted us because their GE washer would fill up with water but won’t agitate. The machine … Read more
A washing machine in Akron had stopped draining after the customer washed a blanket that came apart and filled the washer with lint. Our technician found the drain filter and spin basket clogged with debris, preventing proper water evacuation. The Problem The customer reported that they washed a blanket that came apart, and now the … Read more
A Whirlpool washer in Deerfield wouldn’t fill up and was making humming sounds. The customer had already checked and cleaned the trap and had to remove the top to unlock the door. Our diagnosis revealed a broken hot water line connection at the soap dispenser. The Problem The customer reported that their Whirlpool washer won’t … Read more
A Canton homeowner called about their Maytag washer being very noisy on spin cycle, with the noise getting worse over time. The machine was still washing clothes, but the customer suspected a belt or drive pulley issue. Our diagnosis revealed failed bearings causing the noise problem. The Problem The customer reported their washer was very … Read more
A Frigidaire washer on Noel Street in Louisville was shutting off unexpectedly during cycles. The customer suspected the spin wasn’t fast enough and mentioned bearings leaking, but ultimately decided to replace the machine after our assessment. The Problem The customer reported no error codes, just the washer shutting off during operation. They suspected the spin … Read more
A Salem homeowner called about their Whirlpool dryer that wasn’t working properly after running for over an hour without drying clothes. Our diagnosis revealed this was actually normal operation for a heat pump dryer model. The Problem The customer reported their dryer in Salem was still not working properly after running it for over an … Read more
A Canton homeowner contacted us when their Whirlpool washer wouldn’t complete a wash cycle, no matter what setting they used. The RTW4516FW1 was displaying error code F8E1 – NO FILL, LONG FILL, which led us to discover a simple but critical installation issue. The Problem The customer had just moved into the home and found … Read more
We responded to a Samsung washer repair call in North Canton, OH, where the homeowner was getting a 5E error code and the washer wasn’t draining. After troubleshooting from the manual with no luck, they called us for professional diagnosis. The Problem The customer reported a code 5E with the washer not draining. They had … Read more
A Samsung washer in Canton wasn’t unlocking at the end of its wash cycles, leaving clothes trapped inside. Our diagnosis revealed a main control board failure — a critical component that manages the washer’s lock and unlock sequences. The Problem The washer doesn’t unlock at the end of the cycle. This left the homeowner unable … Read more