A Canton homeowner called about their Kenmore refrigerator not cooling enough. When we arrived at the Glenmont Road NW location, we found the bi-metal defrost thermostat had failed, causing the evaporator coils to freeze over and preventing proper cooling. The Problem The customer reported that their refrigerator was not cooling enough. This is a common … Read more
A Cuyahoga Falls customer called about brown spots appearing on clothes after washing, suspecting oil from their Whirlpool washer. Our inspection revealed the spin basket hub had stripped, causing metal-on-metal contact that was creating the contamination. The Problem The customer reported brown spots on clothes and suspected maybe oil from machine. This type of staining … Read more
A customer in Alliance called about their Kenmore front load washer that quit draining. They had already checked the coin trap on the bottom front panel and found it clear. After arriving at the West Cambridge Street location, we found the washer sitting with water in it and unable to drain. The Problem The front … Read more
A Samsung dryer on Weston Place Avenue Northwest in North Canton wasn’t starting reliably and had developed a burned belt smell. The drum hadn’t been turning until manually rotated a few times, and this was a repeat issue from a previous service call months earlier. The Problem The customer reported that the drum hasn’t been … Read more
We received a service call for an LG dryer in Akron that was showing a Flow Sense light (d80) error and would not heat. The customer had already checked the duct tube and vents but was still getting the error code. The Problem The dryer was displaying a Flow Sense light (d80) error after test … Read more
We recently serviced a Maytag washer in Navarre that was stopping the cycle at 12 minutes and displaying an LD error code. Our diagnosis revealed issues with both the drain pump and water valve screens that were causing the operational problems. The Problem The customer reported the washer was stopping the cycle at 12 minutes … Read more
A GE washer on Lakeside Drive in Akron was completely non-responsive with a lid lock failure and leaking underneath. Our diagnosis revealed multiple component failures, but we were able to get it running again with targeted repairs to the most critical systems. The Problem The customer reported their GE washer was non-responsive with lid lock … Read more
A Whirlpool refrigerator on Mercier Street in Louisville wasn’t making ice. We found the icemaker had failed and needed replacement to restore ice production. The Problem The customer reported their Whirlpool refrigerator was not making ice. The icemaker had stopped functioning completely. Diagnosis After testing the icemaker unit, we determined it had failed internally and … Read more
We completed a microwave installation on Belfort Avenue in Louisville, OH. The customer needed us to install their new microwave, and we got it mounted and ready to use. The Problem The customer purchased a new GE microwave and needed professional installation. They requested us to install the new microwave unit. Diagnosis This was a … Read more
A Maytag dryer on South Chapel Street in Louisville was making a squeaking sound at the beginning of each cycle. Our diagnosis revealed worn components that needed replacement to restore quiet operation. The Problem The customer reported their dryer was making a squeaking sound at the beginning of the cycle, then it would stop making … Read more