We responded to a service call in Homeworth, OH for a GE dishwasher that was leaking water around the water valve. Our diagnostic confirmed the water valve needed replacement to stop the leak. The Problem The customer reported their dishwasher was leaking water around the water valve. Water leaks around the inlet valve typically indicate … Read more
A Whirlpool washer in Alliance, OH wasn’t responding when the start button was pressed. The machine wouldn’t start at all, leaving the customer without a working washer. We found the dispenser actuator was stuck, preventing the wash cycle from beginning. The Problem When the start button was pressed, the machine wouldn’t start. The washer showed … Read more
A Whirlpool refrigerator in Carrollton was having defrost drain issues and needed coil cleaning. Our technician found the unit also required a new defrost heat probe and proper leveling to restore normal operation. The Problem The customer reported that the defrost drain was plugged and the coils needed cleaning on their Whirlpool refrigerator. Diagnosis Upon … Read more
We responded to a service call in New Philadelphia where an LG dishwasher door wouldn’t close properly. Our diagnostic revealed the cord that attaches the spring to the door had failed, preventing the door mechanism from operating correctly. The Problem The customer reported their dishwasher door doesn’t close properly. This prevented the unit from running … Read more
A Maytag dryer in Minerva, OH was making noise during operation. Our technician found the fan had lint built up which caused the whole machine to vibrate, requiring cleaning and additional component replacement. The Problem The customer reported their Maytag dryer was making noise during operation. The unit was still drying clothes but the sound … Read more
An Admiral washer in Canton, OH wouldn’t power on or wash, with no lights in the display. When we diagnosed the unit, we found the user interface had failed completely. The Problem The customer reported their washer won’t power on or wash. No lights in display showed any activity when they tried to start a … Read more
A Samsung dryer in Uniontown was making a thumping sound every rotation cycle. Our inspection revealed structural damage that made repair uneconomical for this older unit. The Problem The customer reported their dryer was thumping every time it goes around. This rhythmic noise occurred with each drum rotation, indicating a mechanical issue with the rotating … Read more
We completed an ice maker repair on a GE refrigerator in Canton, OH. The customer reported their ice maker wasn’t producing ice. Our diagnosis showed the ice maker needed replacement. The Problem The customer contacted us because their ice maker isn’t producing ice. This is a common issue with GE refrigerators where the ice maker … Read more
A Canton homeowner contacted us when their Whirlpool refrigerator wouldn’t get colder than 45 degrees. Upon disassembly of the refrigerator evaporator cover, we found that the damper was stuck shut and not opening or closing. The Problem The customer reported that their refrigerator won’t get colder than 45 degrees. This temperature issue was preventing proper … Read more
A Samsung dryer at a home on Falling Brook Circle in Louisville wasn’t spinning, though it was still heating properly. Our diagnosis revealed the original idler pulley was bent, preventing the drum from rotating. The Problem The customer reported their Samsung dryer was heating just not spinning. The unit would start a cycle and generate … Read more