A Frigidaire refrigerator in Akron wasn’t cooling at all, with ice melting in the freezer. Our diagnosis revealed a failed defrost thermostat that needed replacement to restore proper cooling function. The Problem The customer reported their refrigerator was not cooling at all. Ice was melting in the freezer, indicating a complete loss of cooling capacity … Read more
A Louisville homeowner called us out to check a Whirlpool washer and dryer combo unit that was left behind by previous tenants. They weren’t sure what was wrong with it, but suspected it wasn’t working properly. Our diagnosis revealed a broken spin basket that would have required expensive parts to repair. The Problem The customer … Read more
A Whirlpool washer in Magnolia wasn’t completing its wash cycles properly. The machine would start and then shut itself off before finishing. Our diagnosis revealed a faulty lid switch that wasn’t properly detecting when the lid was closed. The Problem The customer reported that their washer won’t finish running through the cycle. It starts and … Read more
A customer in Magnolia called about their Admiral refrigerator freezing the food. We found the linkage on the damper had come loose, which was causing improper temperature control throughout the unit. The Problem The refrigerator was freezing the food instead of maintaining proper refrigeration temperatures. This typically indicates an issue with airflow control between the … Read more
We responded to a Maytag washer service call in Carrollton, OH. The customer reported their MAH5500BWW front-load washer was not locking. Our diagnosis revealed a failed door latch lock assembly that needed replacement. The Problem The customer contacted us because their Maytag washer was not locking. This prevented the wash cycle from starting, leaving them … Read more
We responded to a service call in Navarre, OH for an LG washer displaying an OE error code with water remaining in the tub. The customer also reported leaking and increased noise during spin cycles, but by the time we arrived, the washer was draining properly. The Problem The customer reported that the code flashes … Read more
A Maytag dryer at a home on Shunk Avenue in Alliance, OH was turning on and spinning but would not dry clothes. Our diagnosis revealed a faulty high limit thermal fuse that had cut power to the heating element. The Problem The customer reported their dryer turns on and spins but will not dry clothes. … Read more
A 9-year-old Whirlpool refrigerator in Louisville wasn’t cooling properly, with water freezing on the freezer floor and the fan frosted over. Our diagnosis revealed a plugged defrost drain and failed evaporator fan motor — two problems that often occur together in top-freezer models. The Problem The customer reported their approximately 9-year-old refrigerator wasn’t cooling well. … Read more
A GE French door refrigerator in Minerva, OH was leaking water under the crisper drawer. We found the defrost drain was plugged, blocking proper drainage and causing water to pool in the fresh food compartment. The Problem The customer reported water leaking under the crisper drawer. This is a common issue with French door refrigerators … Read more
A Whirlpool washer in Homeworth stopped working and displayed error code F51. The customer had researched the code online and suspected a motor rotor position sensor failure, but our diagnosis revealed a more serious underlying issue. The Problem The customer reported that their washer stopped and got this code: F then 51 flashes. Their website … Read more