A Kenmore Elite Oasis washer in East Canton was showing load unbalanced errors even when the loads were properly balanced. The customer suspected the suspension rods, but our diagnosis revealed the real problem was deeper in the machine’s mechanics. The Problem The customer reported that their washing machine keeps showing load unbalanced which it is … Read more
A Samsung dryer in Carrollton, OH wasn’t drying clothes properly. Our diagnostic revealed multiple worn components in the heating system and drive assembly that needed replacement. The Problem The customer reported their Samsung dryer was not drying clothes. This is a common complaint that can stem from several different failed components in the heating or … Read more
A Frigidaire upright freezer in Minerva wasn’t freezing the food. We diagnosed a failed cold control thermostat assembly and replaced it, restoring proper freezing temperatures. The Problem The customer reported their Frigidaire upright freezer was not freezing the food. Food items were staying at unsafe temperatures, creating a food safety concern. Diagnosis We tested the … Read more
We responded to a Samsung dryer service call in Dellroy, OH where the customer reported their dryer won’t heat up. Our diagnosis revealed a failed heating element that needed replacement. The Problem The customer contacted us because their dryer won’t heat up. The unit was running through cycles but producing no heat, leaving clothes damp … Read more
A Minerva homeowner called us after discovering their gas stove was leaking and shutting off the gas supply as a safety precaution. We found the gas line connection to the oven had loosened, creating a potentially dangerous leak that required immediate attention. The Problem The customer reported that their gas stove was leaking and had … Read more
We serviced a Maytag electric dryer on Cresent Drive in Louisville that was getting extremely hot and shutting down after about 20 minutes. The customer had already checked for lint blockages and airflow issues, but the unit still wouldn’t finish a cycle. Our diagnosis revealed a failed drive motor that needed replacement. The Problem The … Read more
A GE washer in Canton, OH wouldn’t spin, and the customer had already opened the back panel to find a mangled belt. What started as a simple belt replacement revealed much deeper damage that made this repair uneconomical. The Problem The customer called because their washer wont spin. They had already opened up the back … Read more
A customer in Alliance contacted us about their Maytag side by side refrigerator with broken freezer shelf brackets. The brackets that hold up at least one shelf were no longer supporting the shelves properly. Unfortunately, after checking our parts sources, we found that replacement shelf brackets for this model are not available. The Problem The … Read more
A Whirlpool dryer in Canton wasn’t starting, though the customer could hear the timer turning. We found loose screws on the door switch that needed tightening to restore proper operation. The Problem The customer reported their dryer won’t start. They could hear the timer turning, indicating the control was receiving power, but the unit wouldn’t … Read more
We recently completed a dual appliance repair in Massillon, Ohio where an Admiral washer kept running through all cycles and wouldn’t stop, while the matching dryer was working but taking much longer than normal to dry clothes. Both units needed specific component replacements to restore proper operation. The Problem The Amana washer keeps running through … Read more