A customer in Canton called about their Tappan stove — the right front burner doesn’t work. We found a failed surface element that needed replacement. The Problem The customer reported that their right front burner doesn’t work. The burner would not heat up when turned on. Diagnosis Testing revealed the surface element had failed and … Read more
We responded to a commercial kitchen in Massillon for an Admiral exhaust hood with no power going through the switch to the unit. The data plate was faded very bad and couldn’t be read, but our diagnosis revealed the issue wasn’t with the hood itself. The Problem The customer reported no power going through switch … Read more
We received a service call in Minerva, OH for an Amana refrigerator that wasn’t cooling well, with the customer hearing the relay clicking on and off. Our diagnosis revealed a failed compressor with locked rotor amp draw measuring 17 amps while pulling 22 amps during operation. The Problem The customer reported that their refrigerator wasn’t … Read more
A Samsung refrigerator in Malvern, OH wasn’t keeping food cold while the freezer worked fine. We found multiple issues including a plugged defrost drain that required several components to restore proper cooling. The Problem The customer reported their refrigerator was not cold while the freezer was working normally. This temperature imbalance typically points to airflow … Read more
A Maytag refrigerator in Homeworth, OH was getting all ice and frost on the inside. The customer suspected the door seal, but we discovered the real culprit was a door alignment issue preventing proper closure. The Problem The customer reported that their refrigerator gets all ice/frost on the inside and thought it may be the … Read more
We responded to a service call on McCallum Ave NE in Alliance, OH for a Whirlpool refrigerator that wasn’t cooling well in the freezer. When we arrived, the fridge was operating properly at the time of service. The Problem The customer reported that their Whirlpool refrigerator was not cooling well in the freezer compartment. Diagnosis … Read more
We responded to a service call in Canton, OH for a customer dealing with two appliances acting up. Their Whirlpool dryer wouldn’t tumble and they suspected the belt was broken, while their dishwasher had heating issues. Our diagnosis revealed multiple component failures requiring both parts replacement and control board repairs. The Problem The customer reported … Read more
A customer in Minerva called about their LG front load washer that couldn’t get the door to latch. After slamming it, the unit started making sounds like it was trying to unlatch. Our inspection revealed the bearings had failed completely — time to replace this washer. The Problem The customer couldn’t get the door to … Read more
A North Canton homeowner called about two appliance issues: dishes not drying in their KitchenAid dishwasher and an icemaker that wouldn’t work in their Sub-Zero refrigerator. Our diagnostic revealed different solutions for each problem. The Problem The customer reported that dishes are not drying in their KitchenAid dishwasher. Additionally, the icemaker in their Sub-Zero fridge … Read more
We diagnosed a Maytag washer in North Canton that wouldn’t continue through wash cycle. After inspecting the unit, we found the motor bearings had failed completely. The Problem The customer reported their washer won’t continue through wash cycle. The machine would start but fail to progress through the complete washing sequence. Diagnosis Our inspection revealed … Read more