A Dexter dryer in East Sparta wouldn’t start when the customer pressed the button. Our diagnosis revealed failed door switch and motor capacitor components that needed replacement to restore operation. The Problem The customer reported their Dexter dryer won’t start. When they attempted to run a cycle, nothing happened despite the unit receiving power. Diagnosis … Read more
A customer on Georgetown Street in Louisville called about their Amana washer that was out of balance and walking around the room. When we arrived, the machine was clearly unstable during the spin cycle, with multiple error codes indicating suspension system failure. The Problem The machine is out of balance and walking around the room. … Read more
We received a call from a customer in Minerva, OH about their Samsung refrigerator that wasn’t keeping food cold or frozen, with the freezer making a buzzing noise. Our diagnosis revealed multiple system failures that would require extensive repairs costing approximately $600, leading the customer to opt for replacement instead. The Problem The customer reported … Read more
A Louisville homeowner called about their Bosch dishwasher with no water entering the tub. They reported the motor runs and drainage works fine, but the unit just stopped filling with water. During our inspection, we discovered a more serious underlying issue. The Problem The customer reported no water entering the tub, noting the dishwasher comes … Read more
A Samsung electric dryer in Waynesburg was only cycling with cold air despite being just 4 years old. Our diagnosis revealed failed heating components that needed replacement to restore proper drying performance. The Problem The customer reported that their 4 year old Samsung electric dryer was only cycling with cold air. The dryer would run … Read more
A Whirlpool refrigerator in Dover, OH had an icemaker that was leaking and then totally quit. We found the icemaker lining was coming loose, causing water to leak out the top of the ice mold. The Problem The customer reported their icemaker doesn’t work. It was leaking and then totally quit. Diagnosis Icemaker lining was … Read more
A Dover, OH customer called us about their Whirlpool refrigerator with water accumulated at the bottom of the crisper. We found the defrost drain was plugged in the freezer compartment, a common issue that causes water to back up into the fresh food section. The Problem The fridge has water accumulated at the bottom of … Read more
A GE washer in Waynesburg, OH was powering on and filling water but would not wash, drain or spin. The gearbox on the washing machine was leaking oil, which softened the belt and caused it to fall off. The Problem The customer reported that their GE washer powers on and fills water but will not … Read more
A Whirlpool refrigerator on Springwater Avenue in Uniontown was making a loud buzzing noise and not cooling properly. The customer had already tried cleaning dust from the coils, which temporarily restored cooling before the problem returned. We initially replaced the start device, but the issue recurred and required a refund. The Problem The customer reported … Read more
A Berlin Center homeowner called us when their Whirlpool refrigerator side would not cool. Our diagnosis revealed a failed control board that needed replacement to restore proper cooling function. The Problem The customer reported that the refrigerator side will not cool. The freezer section was working normally, but the main refrigerator compartment was not maintaining … Read more