A customer in Minerva called about their Admiral Aquasmart washer displaying “no E AP” partway through cycles. The error message was missing its top line, and the machine wouldn’t complete loads anymore. The Problem A short time into the cycle the customer got a message “no E AP” but the top line of the display … Read more
We received a service call in Minerva, OH for a Samsung refrigerator that wasn’t cooling properly. The customer suspected one of the twin cooling chambers had failed. After diagnosis, we found this was a common issue with Samsung refrigerators where the automatic defrost system cannot be extended, making repair inadvisable. The Problem The customer reported … Read more
A Canton homeowner called us back after we’d serviced their dryer the week before. Their Whirlpool washer was stopping in mid-cycle with random error codes. Our diagnosis revealed why this 11-year-old front-loader was acting up. The Problem The customer reported the washer stops in mid-cycle with random error codes. They mentioned we had been at … Read more
A KitchenAid dishwasher at a home on Pershing Ave SE in North Canton had a top rack that wouldn’t stay attached to its sliding mechanism. A piece on the top rack broke off and now it won’t attach to the sliding rack, leaving the homeowner unable to properly load dishes on the upper level. The … Read more
A customer in Canton called about their Kenmore refrigerator that had stopped cooling entirely. Nothing was cooling in either compartment, and the ice maker had quit producing ice first. This turned out to be a refrigeration system failure requiring replacement. The Problem The customer reported that nothing was cooling in their Kenmore refrigerator. The first … Read more
A Samsung washer in North Canton wasn’t responding to controls after a move, displaying “45” then flashing “AC6” error code with beeping sounds. We found the communication harness had been severed by mice, disrupting the connection between the inverter and main control boards. The Problem The customer moved and just put in their washer that … Read more
A Canton homeowner called about ice maker failure on their Whirlpool refrigerator. We found the ice maker assembly had completely stopped functioning and needed replacement with a new W10873791 ice maker unit. The Problem The customer reported ice maker failure on their Whirlpool WRS588FIH200 refrigerator. The unit was not producing ice at all. Diagnosis Testing … Read more
We got a call about an LG refrigerator in Canton that was leaking with loose seals. The homeowner had purchased this LFXS26596S/01 used five months ago and noticed the freezer door seemed to be closing a little bit wacky. The Problem The customer reported their LG refrigerator was leaking and had loose seals. They mentioned … Read more
A Maytag dishwasher in North Canton wasn’t cleaning dishes properly and was making unusual sounds during the wash cycle. Our diagnostic revealed two failed components that needed replacement to restore proper cleaning performance. The Problem The customer reported their dishwasher was not cleaning dishes and making a funny sound when washing a load. After the … Read more
A Louisville homeowner called us when their Kenmore washer stopped draining or spinning. Our technician found the drain pump had a sock stuck in it, which damaged the pump and caused it to leak. The Problem The customer reported their washer was not draining or spinning. Water remained in the tub after the wash cycle, … Read more