A customer in Massillon called about their LG dryer making loud squeaking noise when running and smelling burning rubber. They were concerned the belt may have come off or broken and also mentioned having the wrong cord. Our inspection revealed failed drum support components that needed immediate replacement. The Problem The customer reported their dryer … Read more
A customer on Walnut Road Southwest in Massillon called about their Whirlpool dryer that spins but no heat. After testing the heating element, we found it had failed completely and the unit was packed with lint buildup. The Problem The customer reported their dryer spins but no heat. The drum would tumble clothes normally, but … Read more
A Whirlpool dishwasher on Greenford Ave SW in Massillon wouldn’t start when the customer pushed the button, even though all other buttons worked and lit up. Sometimes it would start, but the behavior was inconsistent. We found the main control board had failed. The Problem The customer reported that the dishwasher won’t start when they … Read more
A KitchenAid wall oven in Massillon was running consistently cool despite showing the correct temperature on its display. The customer had verified with an oven thermometer that both upper and lower ovens were 30-50 degrees below what the control panel indicated. The Problem Upper and lower ovens not getting up to temp. Checked with oven … Read more
We responded to a service call on Leonard Avenue Southwest in Massillon, OH for a Whirlpool gas range with intermittent ignition issues. The customer reported that the gas oven sometimes ignites but often does not relight, with the problem becoming noticeable after a recent move. Our diagnosis revealed a failed igniter that needed replacement. The … Read more
A customer in Massillon called about their LG refrigerator with the fresh food light out. What looked like a lighting problem turned out to be a simple case of magnetic interference from an unexpected source. The Problem The customer reported their fresh food light was out. The refrigerator was otherwise functioning normally, but the interior … Read more
A GE range on Perry Drive NW in Massillon was turning on but not reaching proper temperature, with inconsistent baking and occasional shutdowns. Our diagnosis revealed a weak igniter that wasn’t drawing enough current to properly open the gas valve. The Problem The customer reported that their oven turns on but does not reach or … Read more
We received a service call on Perry Drive NW in Massillon for a Jenn-Air range that needed to be checked out. The customer wasn’t sure what the specific issue was, so we performed a complete diagnostic to identify any problems. The Problem The customer contacted us because they weren’t sure what was wrong with their … Read more