A Canton homeowner called about their KitchenAid refrigerator not making ice or dispensing water. When we arrived at this Avondale Lane home, we found the water filter wasn’t properly seated, blocking water flow to both systems. The Problem The customer reported their refrigerator was not making ice or dispensing water. Both the ice maker and … Read more
A Sub-Zero refrigerator on Meese Road NE in Louisville was leaking water out front but cooling fine. We found the fresh food defrost drain plugged in the fridge compartment and cleared the obstruction to stop the leak. The Problem The customer reported their Sub-Zero refrigerator was leaking water out front. The unit was cooling fine, … Read more
A Whirlpool refrigerator on Vantage Drive in Louisville wasn’t making ice. The customer called because their ice machine had stopped working completely. When we arrived and examined the unit, we discovered a wire harness issue that would require more extensive repair than initially expected. The Problem The customer reported that their ice machine was not … Read more
A Samsung refrigerator in East Canton wasn’t cooling properly. After inspecting the unit, we found the issue required extended defrost programming that we couldn’t complete on this particular model. The Problem The customer reported their Samsung refrigerator was not cooling. This is a common symptom that can stem from various refrigeration system issues. Diagnosis After … Read more
A customer on Southpointe Circle NE in Canton called about their Whirlpool refrigerator not cooling properly after returning from Florida. The freezer was still working fine, but the main compartment had lost its cooling power. We found the evaporator fan barely functioning and a defrost sensor completely encased in ice. The Problem The refrigerator was … Read more
A Samsung refrigerator in Mogadore wasn’t keeping food cold because the compressor stopped working. The customer could hear the relay trying to start the compressor, which was running hot, though the fan was still working. Our diagnosis confirmed the compressor had completely failed. The Problem The compressor is not working. The customer could hear the … Read more
A Samsung refrigerator in Carrollton, OH stopped cooling completely. After ordering and testing a start and overload relay, we discovered the real culprit was a failed compressor. The Problem The customer reported their Samsung refrigerator was not cooling. This is typically one of the most serious symptoms a refrigerator can develop. Diagnosis We initially suspected … Read more
We responded to a service call in Massillon for an LG refrigerator where the refrigerator side crisper drawers were freezing and accumulating ice. During our diagnosis, we discovered the refrigerator was not defrosting and the control board had failed. The Problem The customer reported that the refrigerator side crisper drawers were freezing and accumulating ice. … Read more
A Canton homeowner called about their bottom freezer icing up and the door not closing properly. When we arrived at the 26th Street NW location, we found heavy ice buildup on the right-hand side that was preventing the door from sealing correctly. The Problem The customer reported that their bottom freezer was icing up and … Read more
We recently repaired a Samsung refrigerator in Uniontown, OH where the ice maker stopped working a couple weeks ago and was making a wheezing sound like it was trying to work. Our diagnosis revealed a failed ice maker assembly that needed complete replacement. The Problem The customer reported that the ice maker stopped working a … Read more