A Samsung refrigerator in Massillon was leaking water and collecting at the bottom under the tray again. The customer noted it appeared to be running fine for a while but the leak must have been really gradual. We found a plugged defrost drain causing water to accumulate under the CoolSelect Pantry Drawer. The Problem The … Read more
A Frigidaire refrigerator in Akron wasn’t cooling at all, with ice melting in the freezer. Our diagnosis revealed a failed defrost thermostat that needed replacement to restore proper cooling function. The Problem The customer reported their refrigerator was not cooling at all. Ice was melting in the freezer, indicating a complete loss of cooling capacity … Read more
A customer in Magnolia called about their Admiral refrigerator freezing the food. We found the linkage on the damper had come loose, which was causing improper temperature control throughout the unit. The Problem The refrigerator was freezing the food instead of maintaining proper refrigeration temperatures. This typically indicates an issue with airflow control between the … Read more
A 9-year-old Whirlpool refrigerator in Louisville wasn’t cooling properly, with water freezing on the freezer floor and the fan frosted over. Our diagnosis revealed a plugged defrost drain and failed evaporator fan motor — two problems that often occur together in top-freezer models. The Problem The customer reported their approximately 9-year-old refrigerator wasn’t cooling well. … Read more
A GE French door refrigerator in Minerva, OH was leaking water under the crisper drawer. We found the defrost drain was plugged, blocking proper drainage and causing water to pool in the fresh food compartment. The Problem The customer reported water leaking under the crisper drawer. This is a common issue with French door refrigerators … Read more
A Samsung refrigerator in Tallmadge stopped making ice after a power outage. The ice maker quit working, with sounds like water trying to get to it but no ice cubes being made. We found the ice maker assembly had failed and needed replacement. The Problem The customer reported their Samsung refrigerator’s ice maker quit working. … Read more
A Samsung refrigerator in Atwater wasn’t cooling properly, staying at 58 degrees instead of proper refrigeration temperature. The issue traced back to a plugged defrost drain in the fridge compartment that required clearing, plus a damaged evaporator cover that needed replacement. The Problem The customer reported their refrigerator was not cool enough and wouldn’t go … Read more
A JennAir refrigerator on Filomena Drive in Louisville, OH had a freezer that wasn’t staying cold while the refrigerator compartment maintained proper temperature. Our diagnosis revealed a failed start relay preventing the compressor from cycling properly. The Problem The customer reported that the freezer was not working and not staying cold. The refrigerator section seemed … Read more
We received a service call in North Canton for a Samsung refrigerator with an ice maker that quit working. The customer had attempted to fix the problem by melting ice with a hair dryer, which unfortunately caused additional damage to the ice maker components. The Problem The customer reported that their ice maker quit working. … Read more
We responded to a service call in Minerva, OH for an Admiral refrigerator with temperature control issues. The bottom drawer was freezing food while the top shelf was only reaching 52°. Our diagnosis revealed a failed fresh food evaporator fan, which is a common issue with these models. The Problem The customer reported that the … Read more