We received a service call for an LG TROMM washer in Akron that wouldn’t spin but was still draining properly. Our diagnosis revealed a broken drum support, but the repair cost led the customer to replace the unit instead. The Problem The customer reported their LG washer won’t spin. It is draining. Diagnosis Upon inspection, … Read more
A Samsung refrigerator in Akron was developing frost on the back wall inside the upper refrigerator compartment. Our inspection revealed a frozen evaporator that needed both parts replacement and system clearing to restore proper operation. The Problem The customer reported frost forming on the back wall inside the upper refrigerator. This type of frost buildup … Read more
We handled a dual appliance service call at a home on Cherrywood Lane in Akron, OH. The customer reported ice buildup below the cool select pantry drawer in their Samsung kitchen fridge, plus a Maytag dishwasher that would lean forward and fail to complete cycles. Both issues required targeted repairs to get these appliances back … Read more
A Frigidaire refrigerator in Akron had an ice maker evaporator frozen issue that turned out to be an installation problem. The customer had owned the refrigerator for just a short time and the ice maker wasn’t working. Upon examination, we found that an air handler kit had been installed previously but done incorrectly. The Problem … Read more
A Charleston Drive homeowner in Akron called about their 5-6 year old Whirlpool range with burner control issues. Two burner knobs weren’t turning off properly and felt stripped when turning. Our diagnosis revealed stripped valve stems in the front manifold assembly. The Problem Two burner knobs and shafts were stripped or not turning off properly. … Read more
We returned to a home on Hayne Road in Akron for a Kenmore refrigerator ice maker that quit making ice again. The customer mentioned we had fixed this same issue last year on October 10th, 2018. After checking our records and inspecting the appliance, we found the water valve had failed once more. The Problem … Read more
A Kenmore French door refrigerator in Akron was experiencing repeated ice maker failures. The ice maker supply line kept freezing, preventing proper ice production. Our diagnosis revealed the original supply line design was prone to freeze-ups in this model. The Problem The customer reported that their refrigerator’s icemaker supply line repeatedly froze. This created an … Read more
A customer on Allyn Street in Akron called about their Admiral refrigerator that won’t stay cold. We found the evaporator fan motor had failed, preventing air circulation through the refrigerator compartment. The Problem The customer reported their refrigerator won’t stay cold. This is a common symptom when the evaporator fan stops working, as cold air … Read more
A customer in Akron called about their GE double oven where the bottom one wasn’t heating correctly. When we arrived at the Inverness Road location, our diagnostic testing revealed the oven temps appeared to be cycling properly when checked with a digital temp probe. The Problem The customer reported that their double oven’s bottom unit … Read more
We recently completed a range repair on East Buchtel in Akron for a customer whose GE stove wouldn’t turn off unless unplugged. Our diagnosis revealed a faulty main control board that needed replacement. The Problem The customer reported that their stove won’t turn off unless they unplug it. This is a clear indication of a … Read more