A Hartville homeowner contacted us about their JennAir refrigerator’s ice maker not working, plus they needed their dryer door swapped to open from the opposite side. Our inspection revealed the icemaker valve was leaking and freezing the fill tube, while the icemaker mold lining was also coming off. The Problem Ice maker not working. Dryer … Read more
We received a call from North Canton about a Samsung refrigerator that was not cooling or freezing. The homeowner reported their refrigerator was warming up on the inside, which pointed to a major cooling system failure. The Problem The customer’s Samsung RFG298HDRS refrigerator was not cooling or freezing. They noticed the refrigerator was warming up … Read more
We responded to an Alliance home where a 2009 Amana refrigerator was showing multiple failure symptoms. The customer reported alarm, lights, not cooling, no water, and when unplugged/plugged back in it turns on a bit then back off. Our diagnosis pointed to a failed main control board. The Problem This Amana refrigerator was experiencing complete … Read more
A Samsung refrigerator in Massillon was leaking water and collecting at the bottom under the tray again. The customer noted it appeared to be running fine for a while but the leak must have been really gradual. We found a plugged defrost drain causing water to accumulate under the CoolSelect Pantry Drawer. The Problem The … Read more
A Frigidaire refrigerator in Akron wasn’t cooling at all, with ice melting in the freezer. Our diagnosis revealed a failed defrost thermostat that needed replacement to restore proper cooling function. The Problem The customer reported their refrigerator was not cooling at all. Ice was melting in the freezer, indicating a complete loss of cooling capacity … Read more
A customer in Magnolia called about their Admiral refrigerator freezing the food. We found the linkage on the damper had come loose, which was causing improper temperature control throughout the unit. The Problem The refrigerator was freezing the food instead of maintaining proper refrigeration temperatures. This typically indicates an issue with airflow control between the … Read more
A 9-year-old Whirlpool refrigerator in Louisville wasn’t cooling properly, with water freezing on the freezer floor and the fan frosted over. Our diagnosis revealed a plugged defrost drain and failed evaporator fan motor — two problems that often occur together in top-freezer models. The Problem The customer reported their approximately 9-year-old refrigerator wasn’t cooling well. … Read more
A GE French door refrigerator in Minerva, OH was leaking water under the crisper drawer. We found the defrost drain was plugged, blocking proper drainage and causing water to pool in the fresh food compartment. The Problem The customer reported water leaking under the crisper drawer. This is a common issue with French door refrigerators … Read more
A Samsung refrigerator in Atwater wasn’t cooling properly, staying at 58 degrees instead of proper refrigeration temperature. The issue traced back to a plugged defrost drain in the fridge compartment that required clearing, plus a damaged evaporator cover that needed replacement. The Problem The customer reported their refrigerator was not cool enough and wouldn’t go … Read more
A Samsung refrigerator in Tallmadge stopped making ice after a power outage. The ice maker quit working, with sounds like water trying to get to it but no ice cubes being made. We found the ice maker assembly had failed and needed replacement. The Problem The customer reported their Samsung refrigerator’s ice maker quit working. … Read more