A GE French door refrigerator in Minerva, OH was leaking water under the crisper drawer. We found the defrost drain was plugged, blocking proper drainage and causing water to pool in the fresh food compartment. The Problem The customer reported water leaking under the crisper drawer. This is a common issue with French door refrigerators … Read more
A Samsung refrigerator in Atwater wasn’t cooling properly, staying at 58 degrees instead of proper refrigeration temperature. The issue traced back to a plugged defrost drain in the fridge compartment that required clearing, plus a damaged evaporator cover that needed replacement. The Problem The customer reported their refrigerator was not cool enough and wouldn’t go … Read more
A Samsung refrigerator in Tallmadge stopped making ice after a power outage. The ice maker quit working, with sounds like water trying to get to it but no ice cubes being made. We found the ice maker assembly had failed and needed replacement. The Problem The customer reported their Samsung refrigerator’s ice maker quit working. … Read more
A JennAir refrigerator on Filomena Drive in Louisville, OH had a freezer that wasn’t staying cold while the refrigerator compartment maintained proper temperature. Our diagnosis revealed a failed start relay preventing the compressor from cycling properly. The Problem The customer reported that the freezer was not working and not staying cold. The refrigerator section seemed … Read more
We received a service call in North Canton for a Samsung refrigerator with an ice maker that quit working. The customer had attempted to fix the problem by melting ice with a hair dryer, which unfortunately caused additional damage to the ice maker components. The Problem The customer reported that their ice maker quit working. … Read more
We responded to a service call in Minerva, OH for an Admiral refrigerator with temperature control issues. The bottom drawer was freezing food while the top shelf was only reaching 52°. Our diagnosis revealed a failed fresh food evaporator fan, which is a common issue with these models. The Problem The customer reported that the … Read more
A KitchenAid refrigerator in North Canton was forming ice under the bottom freezer drawers that melted and dripped water onto the kitchen floor. The homeowner had to chip out the ice about once a week to prevent the water damage. We found a blocked drain line causing the moisture buildup. The Problem Ice forms under … Read more
A Canton homeowner called us when their Admiral refrigerator wasn’t cooling well and milk was spoiling. This FFHT1826LSA required multiple repairs over several days to get the cooling system cycling properly again. The Problem The customer reported that their refrigerator was not cooling well. The fridge wasn’t cycling properly and milk was spoiling, indicating the … Read more
A Canton homeowner called about their GE refrigerator with freezer not cold enough and water accumulating at bottom of freezer. Our diagnosis revealed multiple system issues affecting both cooling and drainage that required immediate attention. The Problem The customer reported their refrigerator’s freezer not cold enough and water accumulating at bottom of freezer. These symptoms … Read more
A customer in Hartville called us after their Maytag refrigerator stopped working after power surge. They needed an insurance statement and had already decided to replace the unit. We provided the assessment they needed for their insurance claim. The Problem The refrigerator stopped working after power surge. The customer needed documentation for their insurance company … Read more