A Massillon homeowner called about their GE refrigerator’s ice maker not working. When we arrived at the Castle West Circle address, we found the issue wasn’t with the ice maker itself but with a simple installation problem that was preventing proper operation. The Problem The customer reported their ice maker was not working. The unit … Read more
A customer in Canton, OH called about their Whirlpool refrigerator making strange noises that sounded like a ping pong ball bouncing inside the back of the fridge, plus motor switches clicking but the motor just humming. We found the ice maker arm was jammed against a jug of ice cream, causing the ice maker to … Read more
A customer in Uniontown called about their Admiral refrigerator with one cooling vent not blowing cold air, leaving half the fridge warm while the other half worked overtime. Our diagnosis revealed a failed evaporator fan that needed immediate replacement. The Problem One of the cooling vents wasn’t blowing cold air. So half the fridge was … Read more
A Kenmore refrigerator in North Canton wasn’t keeping cold, prompting an urgent repair request. Our diagnosis revealed a failed cold control thermostat that needed replacement to restore proper cooling operation. The Problem The customer reported that their refrigerator was not keeping cold and requested prompt service. This is a common symptom that can indicate several … Read more
We responded to a service call in Amsterdam, OH for a Maytag refrigerator that wasn’t cooling in either compartment. What we found was a refrigerant system failure that made repair uneconomical, plus a frozen water line issue that we were able to resolve. The Problem The customer reported their Maytag refrigerator was not cooling in … Read more
A Samsung refrigerator at a home in Alliance wasn’t cooling well in the freezer and building up frost. The customer also mentioned the ice maker had been broken off. When we arrived, the unit was displaying an error code for the icemaker failure. The Problem The customer reported the refrigerator was not cooling well in … Read more
A customer in Homeworth called about their Whirlpool refrigerator leaking water inside. The water was coming down the back of the inside and running down under the crisper drawers. Our diagnosis revealed a blocked defrost drain — a common issue that requires proper clearing and preventive measures. The Problem The customer reported that their refrigerator … Read more
We responded to a service call in Canton, OH for an LG refrigerator where the ice maker was leaking water into the cube reservoir and sometimes wouldn’t make cubes. Our diagnosis revealed a faulty water valve assembly that was seeping water when it shouldn’t have been running. The Problem The customer reported that their LG … Read more
A GE refrigerator in Paris, OH wasn’t cooling properly in both compartments according to the homeowner’s report. When we arrived for the scheduled service call, the fridge was cooling correctly at the time of appointment. The Problem The customer called because their refrigerator wasn’t cooling properly top and bottom. This type of complaint typically indicates … Read more
A Samsung refrigerator in Alliance, OH was making noise that sounded like a fan hitting something. When we opened it up, we found frost buildup on the evaporator that was causing the interference, plus a water leakage issue that needed addressing. The Problem The customer reported their refrigerator was making noise that sounded like a … Read more