A Samsung refrigerator on Parkway Blvd in Alliance, OH was back to being warm after the customer heard a pop sound. Our diagnosis revealed the unit needed both a FR fan assembly and main board replacement, but the customer decided to replace the refrigerator instead. The Problem The customer reported: “I was hoping you wouldn’t … Read more
A Samsung refrigerator on Maple Street in Minerva, OH was icing up badly, with the fan hitting accumulated ice. Our diagnosis revealed a plugged defrost drain combined with an outdated defrost system that needed updating with Samsung’s latest components. The Problem The customer reported that their fridge keeps icing up and the fan is hitting … Read more
A Samsung dryer in Canton was making thumping noise when drum spins. The customer noted the noise seemed to make noise at same point in rotation. Our diagnosis revealed a broken drum with no replacement available. The Problem The customer reported their Samsung dryer makes thumping noise when drum spins. They observed the noise seems … Read more
A Samsung refrigerator at a home on Sand Run Road in Akron wasn’t staying cold, leaving the family with spoiling food. When we opened up the freezer section, we found the evaporator coil completely iced over, blocking the fan from circulating air through the system. The Problem The customer reported that their refrigerator does not … Read more
We recently completed a dryer repair on Westmore Street in Louisville, OH. The customer reported their Samsung dryer works, but makes too much noise — not squeal but rumble sound. Our diagnosis revealed worn drum support rollers and a failing heating element that needed replacement. The Problem The Samsung dryer was operating normally but producing … Read more
A Samsung gas stove in Canton, OH had an igniter issue that was causing erratic gas flow. The igniter came on but gas turned on and off intermittently, making the burner unreliable for cooking. The Problem The customer reported an igniter problem with their Samsung FX710BGS gas stove. The igniter would activate, but the gas … Read more
A Samsung fridge owner in Canton called us about a broken door shelf. One of the fixed shelves in the door was now broken, and while they had purchased a replacement part, they weren’t sure how to replace it without causing more damage. The Problem The customer had a broken fixed shelf in their Samsung … Read more
A Samsung dryer in North Canton stopped working when the drum wouldn’t turn. We diagnosed a failed drive motor and replaced it to restore full operation. The Problem The customer reported that the drum won’t turn. The dryer would start but the clothes wouldn’t tumble, making it impossible to dry loads properly. Diagnosis Testing revealed … Read more
A Samsung dishwasher in Canton, OH was displaying error code OC. We diagnosed the issue as a failed drain pump and completed the repair with a new pump assembly. The Problem The customer reported that their Samsung dishwasher DW80K5050US was showing error code OC. This error typically indicates a drainage problem that prevents the unit … Read more
A Samsung refrigerator on Parkway Blvd in Alliance wasn’t cooling properly, though the freezer was still working. Our diagnostic found all major components functioning normally, with no immediate repair needed. The Problem The customer reported a Samsung refrigerator that doesn’t seem to be cooling. The freezer seems to be working. Diagnosis We performed a comprehensive … Read more