A Samsung oven on Avalon Street Northwest in Canton, OH had wires that caught fire. We replaced the damaged wire harness and valve assembly to restore safe operation. The Problem The customer reported that wires caught fire in their Samsung oven. This created a dangerous situation requiring immediate attention and repair. Diagnosis Upon inspection, we … Read more
A Samsung dryer in Canton, Ohio was shutting off mid cycle despite having the heating element replaced six months earlier. Our diagnosis revealed a failed high limit thermal fuse that needed replacement to restore normal operation. The Problem The customer reported that their Samsung dryer shuts off mid cycle. They mentioned the heating element had … Read more
A Samsung dryer at a North Canton home was squeaking from rollers, with the rear roller being the worst offender. Our technician found worn support components that needed replacement to restore quiet operation. The Problem The customer reported squeaking from rollers, with the rear roller producing the worst noise. This type of squeaking typically indicates … Read more
A Samsung refrigerator on Westmore Street in Louisville was frosting up despite a previous heat probe replacement. Our diagnosis revealed the heat element had failed — it was receiving full voltage but showed no continuity. The Problem The customer called about their Samsung refrigerator frosting up. They had already replaced the heat probe in the … Read more
A Samsung front-load washer in Carrollton was leaking water on the floor when running. The customer noticed the rubber seal around the door was damaged. Our inspection confirmed the door boot assembly needed replacement. The Problem The customer reported leaking water on the floor when the washer was running. They had already identified that the … Read more
A Samsung refrigerator on Hillwood Street Southeast in Magnolia wasn’t keeping food cold enough, with both the refrigerator and freezer sections running but not maintaining proper temperatures. Our diagnostic revealed a sealed system failure that would not be economically viable to repair. The Problem The customer reported their refrigerator and freezer were cooling, but not … Read more
A Samsung refrigerator on Apache Trail in Malvern, OH needed its copper line to the ice machine repaired. The homeowner called when their ice maker wasn’t getting proper water flow. We found the original copper supply line had developed multiple kinks that were restricting water delivery. The Problem The customer reported they needed the copper … Read more
A Samsung washer on Mc Dowell Ave in Minerva, OH stopped spinning during the rinse cycle. The homeowner called when their clothes were sitting in standing water. We found the drain pump had failed completely. The Problem The customer reported their Samsung washer stopped spinning during rinse cycle. Water wasn’t draining out, leaving clothes soaked … Read more
A Samsung front load washer in Hartville, OH wasn’t spinning correctly and appeared to have a loose drum. The customer could see the drum wasn’t spinning smoothly and suspected it was out of balance, though it wasn’t actually unbalanced. Our diagnosis revealed a broken spider/drum support assembly. The Problem The customer reported that their Samsung … Read more
A Samsung washer in Canton was throwing 4C and 0C error codes despite being only 4½ years old. The customer mentioned the unit had given trouble on and off since new. We found a clogged pressure tube causing the false water level readings. The Problem The washer kept giving 4C or 0C codes and had … Read more