We received a service call in Canton for a Samsung dishwasher that would only fill up with water and never advance to the cleaning cycle. The customer was getting an error message about too much water and suspected a bad sensor. When we arrived, the machine was actually washing at the time of service. The … Read more
A Samsung dryer on Saint Leger Avenue Northeast in Canton, OH was running but wouldn’t heat up. Our diagnostic testing revealed the heater element had failed completely, leaving clothes tumbling but staying damp. The Problem The customer reported their Samsung dryer won’t heat up but runs well otherwise. The drum was turning, the controls responded … Read more
A Samsung dryer in Louisville was running but producing no heat. Our diagnosis revealed a burnt out heating element that needed replacement along with the associated thermostats. The Problem The customer reported their Samsung STEAM dryer runs but has no heat. The drum would tumble and the cycle would complete, but clothes came out damp … Read more
A Samsung refrigerator on Cleveland Avenue SW in Canton wasn’t keeping food frozen, and the freezer fan was running constantly with excessive noise. Our diagnosis revealed ice buildup blocking the freezer fan — a common issue that creates both cooling problems and loud operation. The Problem The customer reported their freezer not cooling properly. The … Read more
A Samsung dryer in Canton wasn’t working at all when we arrived on Belden Avenue SE. The homeowner reported it simply doesn’t work. Our diagnosis revealed two failed components that commonly plague Samsung dryers within their first few years of service. The Problem The customer called because their Samsung dryer doesn’t work. No heat, no … Read more
A Samsung washer in Canton was leaking lots of water. The pressure sensor line had come off of the back of the tub and water was pouring out of it. The Problem The customer contacted us about their Samsung washer leaking lots of water. This wasn’t a minor drip — significant amounts of water were … Read more
A Samsung refrigerator at a home on Fox Avenue Northeast in Minerva, OH wasn’t keeping food cold. The homeowner reported that both the refrigerator and freezer compartments had stopped cooling entirely. Our diagnosis revealed a failed compressor — the heart of the cooling system. The Problem The customer contacted us because their refrigerator and freezer … Read more
We responded to a dishwasher repair call in Dover, OH for a Samsung dishwasher that would start working then after about 3 to 5 seconds stop with blinking lights. The customer reported Heavy and Smart Auto lights flashing. Our diagnosis revealed a dirty sump was causing the shutdown cycle. The Problem The Samsung dishwasher would … Read more
A Samsung dryer in Mogadore was making a squeaking noise during operation. Our technician diagnosed a worn idler pulley as the source of the sound and replaced it with a Supco idler pulley to restore quiet operation. The Problem The customer reported their Samsung dryer was squeaking during the drying cycle. This type of noise … Read more
A Samsung range on Willa Street Northeast in Louisville was having issues with the igniter in the oven, taking longer to heat up and requiring multiple attempts to turn on. Our diagnosis revealed a weak igniter drawing only 2.7 amps, well below the proper range for reliable operation. The Problem The customer reported having issues … Read more