A Samsung refrigerator in North Canton wasn’t keeping the refrigerator section cold, though the freezer worked fine. The fridge fan would start ticking when running, requiring the customer to unplug for 12 hours to get relief for a week or two before the problem returned. The Problem The customer reported that the refrigerator section was … Read more
A Samsung dryer in Massillon wasn’t spinning despite running normally. When we arrived, the motor was operating correctly, suggesting an intermittent problem that may require monitoring. The Problem The customer reported their Samsung dryer runs but does not spin. This type of intermittent issue can be frustrating since the symptom isn’t always present when the … Read more
A Malvern homeowner called about their Samsung refrigerator’s ice maker not working and their stove not keeping temperature. Our diagnosis found the ice maker stuck mid-cycle, while the stove was actually cycling correctly during our service visit. The Problem The customer reported their Samsung refrigerator’s ice maker not working and their stove not keeping temperature. … Read more
A Samsung washer in Canton, OH had black mold all over the rubber door seal that wouldn’t come clean even after cleaning cycles. The units were stacked, which prevented our technician from completing the door boot replacement during the initial visit. The Problem The customer reported black mold all over the rubber piece inside the … Read more
We serviced a Samsung washer in Alliance, OH that had no lights or response on user interface. The customer confirmed they could power a drill from the outlet, so we knew the problem was internal. After diagnosis and repair, we found multiple issues with the control system that required both wiring repair and a new … Read more
A Samsung dishwasher on Adalaide Avenue in Hartville wasn’t draining and showed an LC1 error code. We found broke pieces of plastic blocking the one-way valve downstream from the pump. The Problem The customer reported their Samsung dishwasher not draining. The unit displayed an LC1 error code, which indicates a drainage issue preventing the wash … Read more
A Canton homeowner needed a four prong adaptor for their Samsung dryer and icemaker parts for their Whirlpool refrigerator. The ice maker had failed on the fridge, and the dryer needed proper electrical connection with a four prong plug instead of the existing three prong setup. The Problem The customer reported needing 4 prong adaptors … Read more
A Samsung washer in Minerva wasn’t filling with water, and the customer also noticed the drum seemed loose. After inspection, we found the cold water inlet screen was plugged with water softener resin from a faulty new water softener system. The Problem The customer reported water not going into machine and that the drum seems … Read more
A Samsung washer on East Line Street in Minerva, OH wouldn’t spin out. The customer called for service when their laundry stayed soaking wet after every cycle. We found worn shock absorbers causing the unit to go out of balance during the spin cycle. The Problem The customer reported their Samsung washer won’t spin out. … Read more
We got a call from Maplegrove Street in Louisville for a Samsung top-load washer that was beeping during cycles and refusing to finish loads. The customer thought maybe the suspension springs were going bad, but when we opened it up, the problem was sitting right at the water supply — completely clogged inlet screens. The … Read more