A Samsung refrigerator in Massillon was freezing up and the ice maker stopped working. The customer had unplugged it, which worked for a little while, but it started freezing up again. We found multiple issues causing the problems and completed repairs over two service visits. The Problem The customer reported their fridge was freezing up … Read more
The heating element failed. Replaced the heater assembly (with high-limit and cycling thermostats) and serviced the rollers, restoring proper heat and cycling.
Dryer ran continuously after cycles due to a stuck relay on the control board. Replaced the control board and door switch to restore proper shutoff.
We responded to a service call in East Canton for a Samsung dryer that wouldn’t operate. The customer reported their dryer was completely dead, but our diagnosis revealed the unit had overheated due to a lint-covered thermistor, which caused the thermal fuse to blow. The Problem The customer’s Samsung DV350AEW/XAA dryer won’t operate. The unit … Read more
A Samsung dishwasher in Massillon, OH was making a grinding sound and just started with leak code. Our diagnosis revealed the main water pump has failed, requiring sump assembly replacement. The Problem The customer reported their Samsung DW80K5050US was making a grinding sound. The unit also just started displaying a leak code, indicating multiple system … Read more
A Samsung dryer at a home on West High Street in Minerva, OH was powering up but wouldn’t start when we arrived for service. The issue turned out to be a worn idler pulley that needed replacement to restore normal operation. The Problem The customer reported that their Samsung dryer would power up but won’t … Read more
A Samsung refrigerator in Massillon was making a grinding noise and no longer producing ice. We found the ice maker was shut off at the display and the ice route was frosted up, with the ice bucket not quite clipped in right causing the grinding noise. The Problem The customer reported their Samsung refrigerator ice … Read more
A Samsung refrigerator in North Canton had both compartments failing to maintain temperature. The freezer stopped freezing first, then the refrigerator stopped cooling entirely. Our diagnosis revealed a failed compressor — the heart of the cooling system. The Problem The customer reported that the freezer stopped freezing, followed by the refrigerator section losing its ability … Read more
A Samsung dryer in North Canton wasn’t producing any heat, leaving clothes damp after full cycles. The centrifugal switch on the motor had failed, preventing the heating circuit from energizing and cutting off all heat production. The Problem The customer reported no heat from their Samsung dryer. Clothes were coming out damp even after running … Read more
A Samsung dryer in Canton, OH was making noise during operation. Our technician found worn support rollers causing the drum to vibrate and create excessive sound during cycles. The Problem The customer reported their Samsung dryer was making noise. This noise was occurring consistently during operation, indicating a mechanical issue with the drum support system. … Read more