We visited a home on Cheverton Ave in Louisville, OH to service a Samsung washer making loud banging sounds and not finishing cycle. Our diagnosis revealed extensive internal damage that put this unit beyond economical repair. The Problem The customer reported loud banging sounds during operation and the washer not finishing cycle. These symptoms typically … Read more
A Canton homeowner called us after their Midea washer started leaking following a recent move. Our technician Samuel Willhite headed to Woodland Avenue Northwest to investigate what appeared to be water damage around the machine. The Problem The customer reported their washer was leaking after move. Water damage around appliances after relocation is common, as … Read more
A customer in New Cordell contacted us about their Whirlpool washer needing a clutch shipped direct. We arranged to have the part delivered directly to their location for this LSQ8512KQ0 model. The Problem The customer reported that their Whirlpool washer needs clutch shipped direct. Diagnosis The washer required a clutch replacement, and the customer requested … Read more
A Whirlpool washer on Plain Center Avenue Northeast in Canton, OH was going from sensing to done without draining. We found a broken lower harness to the drain pump that was triggering an F8E1 error. The Problem The customer reported that their washer goes from sensing to done and will not drain. The cycle would … Read more
A customer in Alliance called about their Whirlpool washer showing an error code for the door and refusing to start on any setting. After using the manual release to retrieve their laundry, the machine remained completely unresponsive. We found a simple but critical alignment issue that had disabled the entire wash cycle. The Problem The … Read more
We completed a warranty repair on an LG washer in East Canton, OH that was throwing a U5 error code during the spin cycle. LG sent parts for this known issue, and we replaced the vibration sensor and main board to resolve the problem. The Problem The customer reported an error code U5 on the … Read more
A Tallmadge customer called about their Whirlpool washer’s spin cycle not working, making weird droning noise and thumping like the load was uneven. We found the hub had stripped, causing the wash plate to lose connection and creating the noise and balance issues. The Problem The spin cycle is not working. It makes weird droning … Read more
A customer on Homeland Avenue Northeast in Louisville called about their LG washer that wouldn’t power on. When we opened up the WM5000HVA, we found the main board was getting 120V but the user interface was unresponsive despite having DC voltage. The Problem The washer wouldn’t power on at all. No lights, no response when … Read more
A customer in Bolivar, OH called about their LG washer making noise during the drain cycle and not draining properly. They suspected the drain pump had failed after pulling the filter and finding 2 buckets of water that had never been there before. Our diagnosis confirmed their suspicion — the drain pump had indeed failed. … Read more
A Whirlpool washer on Graham Drive in Louisville was only cycling to the wash but would not spin or rinse, staying stuck at those cycles. The customer had tried a factory reset which worked temporarily before the problem returned. Our diagnosis revealed a failing main control board throwing an F3E2 power error. The Problem The … Read more